Complaints in the police as a guarantor of security

The Police is one of the services established by society to ensure security and public order, equipped with specific competences including the right to use force. Therefore, representatives of this formation should avoid behaviour that could deprive it of its credibility and undermine its authority in the eyes of the public opinion, especially since many powers granted to the Police allow it to interfere with the sphere of civic freedoms and rights. The right of citizens to submit complaints about actions of the Police officers is primarily aimed at enabling them to exercise specific control over those decisions of the Police officers which, in the opinion of the public, require verification.The aim of the article is to present the topics related to the procedure of submitting and examining complaints against decisions of the Police officers.In order to discuss the issue of complaints, applicable legal provisions, official guidelines and scientific literature were analysed.Citizens place high demands on the Police in taking action aimed at ensuring their safety. By enforcing the implementation of this obligation, they impose on the Police the need for a thorough analysis of all aspects of this issue. The most important thing is for the activities of the Police officers to be consistent with the expectations of the society.