A Web-based Group Decision Support System for Retail Product Sales a Case Study on Padang, Indonesia

The industrial sector's growth has led to an increase in the number of industrial products available in the market. However, this has made it more challenging for retail merchants to choose which items to sell due to the overwhelming number of options. The seller must carefully consider various factors such as the type, quality, and probability of selling the goods to turn a profit. This research proposes a group decision support system to assist retail sellers in selecting the products to sell. The system is designed to process various information on comparing retail products against specific criteria, enabling sellers to make quick and accurate decisions. To achieve optimal results, this study combines three methods in the decision-making calculation process: Fuzzy Logic, EDAS, and Borda methods. The Fuzzy Logic method is used to assign a value to an unclear criterion, followed by the EDAS method ranking process, and ending with the combination of the decision-making results using the Borda method. The group decision support system is web-based and has been proven to provide effective solutions for retail business actors to increase sales and reduce losses. By using this system, retail sellers can make informed decisions about their products, enabling them to optimize their profits and reduce their risks. In conclusion, the increase in the number of industrial products has created challenges for retail merchants, but this research proposes a solution in the form of a group decision support system. Combining Fuzzy Logic, EDAS, and Borda methods results in an effective decision-making process that allows retail sellers to make informed decisions and achieve their business goals.