可持续发展目标16的推进:南非地方政府绩效管理系统分析

IF 1.6 Q3 PUBLIC ADMINISTRATION Asia Pacific Journal of Public Administration Pub Date : 2023-01-01 DOI:10.22259/2642-8318.0501003
Dr. Lwando Mdleleni
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摘要

摘要本研究论文讨论了绩效管理在南非地方政府的实施,特别关注O.R.坦博区市政当局(ORTDM)。本研究的目的是调查有效绩效管理的障碍,并确定地方政府是否遵守白皮书中所述的绩效管理,以改善服务提供。研究中使用的研究方法是定性研究,包括通过访谈和文件分析收集描述性数据。本文特别关注了第57节员工(市政经理、主任和助理主任)在O.R.坦博区实施绩效管理系统时所面临的挑战。研究结果突出了ORTDM中有效绩效管理的几个挑战。确定的一个主要障碍是员工缺乏培训和发展机会。市政当局缺乏适当的培训政策,导致员工不具备必要的技能,也不了解绩效管理。地方政府体制的变化以及宝贵技能和机构记忆的丧失加剧了这一问题。总体而言,研究报告强调了解决这些挑战的必要性,以改善南非地方政府的绩效管理和服务提供,特别是在O.R.坦博区市政当局。它强调培训和发展的重要性,克服对变革的阻力,建立有效的沟通战略,促进公众参与和责任制。关键词:地方政府,可持续发展目标(SDGs),绩效管理体系,市政系统,市政,服务提供
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The Advancement of Sustainable Development Goal 16: An analysis of Performance Management Systems in South African Local Government
Abstract This research paper discusses the implementation of performance management in the South African local government, with a specific focus on the O.R. Tambo District Municipality (ORTDM). The aim of the study is to investigate the obstacles to effective performance management and determine the compliance of the local government with performance management as stated in the white paper in order to improve service delivery. The research methodology used in the study is qualitative research, which involves collecting descriptive data through interviews and document analysis. The paper specifically focuses on the challenges faced by Section 57 employees (Municipal Manager, Directors, and Assistant Directors) in implementing the Performance Management System within the O.R. Tambo District Municipality. The findings of the study highlight several challenges to effective performance management in ORTDM. One major obstacle identified is the lack of training and development opportunities for employees. The municipality lacks a proper training policy, resulting in employees not having the necessary skills and understanding of performance management. This issue is exacerbated by the changes in the local government system and the loss of valuable skills and institutional memory. Overall, the research paper highlights the need for addressing these challenges in order to improve performance management and service delivery in the South African local government, particularly in the O.R. Tambo District Municipality. It emphasizes the importance of training and development, overcoming resistance to change, establishing effective communication strategies, and promoting public participation and accountability. Keywords: Local Government, Sustainable Development Goals (SDGs), Performance Management System, Municipal Systems, Municipality, Service Delivery.
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4.50
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20.70%
发文量
25
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