The physical office environment in technical services in ARL libraries

In 2012, the authors conducted a survey on the satisfaction level of librarians and staff in technical services in ARL libraries towards their physical office environment and their perceptions on whether physical office environment had an impact on their job satisfaction, privacy, productivity, communication and collaboration. The authors analyzed the survey results and answered three research questions. This paper will provide some understanding about the physical office environment in library technical services and the survey results will be useful for both architects and library administrators when planning and designing physical office environment in library technical services.