在线教育平台的用户体验设计比较分析

Hendry Agus Setiawan, M. R. Ma'arif, Chanief Budi Setiawan, Fajar Syahruddin
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引用次数: 0

摘要

用户体验是用户在使用产品或服务时的感受和想法的结果,这使得用户体验具有主观性,因此用户体验(用户体验)可以与其他测试结合起来进行测试,以获得对用户的客观评价,当可以直接使用产品时,用户体验也可以与其他测试结合起来进行测试。本研究将采用用户体验问卷调查法和焦点小组讨论法讨论用户体验。在这一过程中,将使用从用户体验问卷和焦点小组讨论测试问卷中获得的 Brainly 和 Quora 应用程序,通过访谈和问卷数据访谈来进行。在此研究结果的基础上,得出了与 UEQ 和 FGD 的分析和比较结果。首先,客观测试使用 UEQ 问卷对受访者进行直接测试,该问卷有 6 个量表,即吸引力、效率、视角、可依赖性、刺激性和新颖性,共给 11 位受访者。其次,利用焦点小组讨论进行主观测试,以了解用户的看法,并通过访谈了解更详细的用户问题。从第二次测试结果来看,Brainly 应用程序优于 Quora。
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ANALISIS KOMPARATIF UX DESIGN PADA PLATFORM EDUKASI ONLINE
User experience is the result of what the user feels and thinks when using a product or service, and makes the user experience subjective, therefore the user experience (user experience) can be tested in conjunction with other tests to get an objective assessment of the user when can be done directly with the product. This study will discuss the user experience using the User Experience Questionnaire and Focus Group Discussion methods. The process to be carried out is by using the Brainly and Quora applications obtained from the UEQ and FGD test questionnaires through interviews and data interviews from questionnaires. Based on the results of this study, the results of the analysis and comparisons with UEQ and FGD were obtained. The first test objectively used direct testing to respondents using the UEQ questionnaire which has 6 scales, namely: attractiveness, efficiency, perspective, dependability, stimulation and novelty, which are given to 11 respondents. Second, subjective testing using Focus Group Discussion for perceptions and more detailed user problems with interviews. From the second test conducted, it can be denied that the Brainly application is superior to Quora.
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