Rancang Bangun Sistem Informasi Toko Izdiihar Laptop Berbasis Website

Abstrack - Izdiihar Laptop Store, a small business specializing in laptop repair and sales, faces several challenges in manually managing laptop repair transactions and customer data. One of the problems faced is the inefficient search for transaction data, which is caused by recording transaction data into various manual records. As well as inaccuracies and lack of accuracy in recording can result in inaccurate data management and often result in errors in recording transaction data. The use of manual recording on paper raises the risk of damage, loss, and forgetfulness in storing the paper which can harm the store and customers. Another problem is that there is no transaction report at all, which makes it difficult to monitor the store's income. This research designs a website-based information system with a prototype method and uses Blackbox Testing and Usability in testing. Blackbox testing results showed smooth running of all tested scenarios, achieving a 100% success rate, confirming that the system is feasible to use. Usability testing involving 30 respondents resulted in an Excellent category indicating a very positive user acceptance of the system. With the implementation of this system, business performance has also improved in more accurate financial monitoring, enabling more timely decision making. Customer satisfaction increased along with the provision of more efficient and accurate services.