品牌形象在调解社交媒体营销和产品质量对印度尼西亚优衣库购买决策的影响中的作用

Rizki Zulfi Akbari, Wendy, Erna Listiana, Hasanudin, Rizky Fauzan
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引用次数: 0

摘要

品牌形象是社交媒体营销和购买决策之间的中介,基于此,优衣库可以最大限度地利用社交媒体。这可以是改进在线沟通、讲故事的营销,或者是应用独特的社交媒体平台特性来提高品牌认知度。本研究旨在探讨社交媒体营销、产品质量和品牌形象对购买决策的相对影响。研究设计采用了因果研究法和目的取样技术。本研究向符合要求的参与者发放了调查问卷。调查采用了 5 点李克特量表(1 表示非常不同意,5 表示非常同意)。本研究收集和调查的大样本包括 200 名受访者。所涉及的样本均为印度尼西亚的优衣库消费者。将使用 AMOS 24 统计工具的结构方程模型(SEM)来构建和评估研究设计的测量模型和结构模型。本研究表明,社交媒体营销、产品质量和品牌形象都与消费者的购买决策有很大关系,无论是直接影响还是以品牌形象为中介的间接影响。
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The Role of Brand Image in Mediating the Influence of Social Media Marketing and Product Quality on Purchase Decision Uniqlo in Indonesia
Based on the implication that brand image serves as a mediator between social media marketing and purchase decisions, Uniqlo can maximize their social media approach. This could be improved online communication, marketing that tell stories, or the application of unique social media platform characteristics that improve brand perception. This study aims to investigate the relative influence of social media marketing, product quality, and brand image on purchasing decisions. The research design chosen was causal research with purposive sampling technique. A questionnaire given to participants who met the requirements was used in this study. In this survey, a 5-point Likert scale was used (1 meaning strongly disagree and 5 meaning strongly agree). The large sample collected and surveyed in this research consisted of 200 respondents. The samples involved were Uniqlo consumers based in Indonesia. Structural Equation Modeling (SEM) with the AMOS 24 statistical tool will be used to construct and assess the measurement model and structural model of the research design. This research has shown how social media marketing, product quality, and brand image all have a big relationship on consumers' purchase decisions to buy, both on direct influence or indirect influence mediated by brand image.
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