实现时装业企业可持续发展背景下的业务流程质量管理

IF 1.1 Q4 MANAGEMENT Management Pub Date : 2024-01-10 DOI:10.30857/2415-3206.2023.1.9
Svitlana Bondarenko
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引用次数: 0

摘要

引 言在全球化和国际分工的条件下,可持续发展和在竞争中获胜可以通过企业系统地管理业务流程的质量来保证,这使得以道德的方式生产高质量、环境安全的产品成为可能。本研究的目的是在实现可持续发展的背景下,进一步发展时装企业业务流程质量管理的方法论、方法和实践方法。研究方法:研究采用了理论概括、分析、综合、归纳和演绎、结构逻辑分析、历史方法等科学方法。结果。高质量的产品和服务对企业实现可持续发展起着决定性作用。研究考虑了企业和组织发展阶段的可持续发展与质量管理之间的关系。确定了四个阶段,它们与组织模式相对应,由以下特征的组合决定:封闭-开放系统;理性-社会思维。确定了质量管理和可持续发展在每个组织模式中的位置。戴明(E. Deming)的质量连锁反应得到了补充和扩展,增加了生态和社会要素的环节,并证明高质量的产品会带来积极的经济、社会和生态效应,即确保企业的可持续发展。强调了可持续发展中生态要素的特殊作用。为了避免和应对环境威胁,企业采取了合理的自然管理措施和生态平衡发展进程。回顾了 2016-2020 年乌克兰环境保护活动指标。结论。可持续发展是企业业务流程质量管理的驱动力,这一点在质量改进对生产者可持续发展的经济、环境和社会组成部分的影响逻辑链中得到了证实。开放系统和社会个体时期的组织模式确保了企业的全面质量管理和可持续发展。符合 ISO 9001: 2015 国际标准要求的时装企业业务流程质量管理体系是实现企业可持续发展目标的工具。关键词:可持续发展;质量;质量管理;业务流程质量管理体系;戴明链;环保活动。
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QUALITY MANAGEMENT OF BUSINESS PROCESSES IN THE CONTEXT OF ACHIEVING SUSTAINABLE DEVELOPMENT OF FASHION INDUSTRY ENTERPRISES
INTRODUCTION. Sustainable development and victory in competition in the conditions of globalization and international division of labor can be ensured by enterprises that manage the quality of business processes on a systematic basis, which makes it possible to produce high-quality, environmentally safe products in an ethical way. THE PURPOSE OF THE STUDY is the further development of methodological, methodical and practical approaches to the management of the quality of business processes of a fashion industry enterprise in the context of its achieving sustainable development. RESEARCH METHODS. The research used scientific methods of theoretical generalization, analysis, synthesis, induction and deduction, structural-logical analysis, historical method. RESULT. The high quality of products and services plays a decisive role in achieving sustainable development of the enterprise. The relationship between sustainable development and quality management at the evolution stages of enterprises and organizations is considered. Four stages have been identified, which correspond to organizational models, determined by a combination of the following features: closed – open system; rational – social thinking. The place of quality management and sustainable development in each organization’s model is determined. The quality chain reaction of  E. Deming was supplemented and expanded with additional links of ecological and social component and it was shown that high product quality leads to a positive economic, social and ecological effect, i.e. ensures the sustainable development of the enterprise. The special role of the ecological component of sustainable development is highlighted. In order to avoid and counteract environmental threats, enterprises carry out rational nature management measures and processes of ecologically balanced development. The indicators of environmental protection activities in Ukraine 2016–2020 were reviewed. CONCLUSIONS. Sustainable development is the driver of quality management of business processes at the enterprise, which is confirmed by the logical chain of quality improvement influence on the economic, environmental and social components of sustainable development of the producer. The organization model in the period of open systems and social individual ensures comprehensive quality management and sustainable development of the enterprise. The quality management system of business processes at a fashion industry enterprise, which meets the requirements of the international standard ISO 9001: 2015, is a tool for realizing the goals of sustainable development of the enterprise. KEYWORDS: sustainable development; quality; quality management; business process quality management system; E. Deming's chain; environmental protection activity.
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来源期刊
Management
Management MANAGEMENT-
CiteScore
1.50
自引率
8.00%
发文量
21
审稿时长
70 weeks
期刊介绍: The Journal deals with pressing problems, not only of general nature, but especially with those occurring in the countries in transition. In fact, it aims to cover functional issues, specific topics and general aspects of management related to all kinds of organizations – manufacturing and service companies, profit-making firms and non-profit organizations, private and public, as well as large and small enterprises.
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