Leaving no one behind: Information (re)ˆpackaging for rural dwellers in South Africa

In most rural communities in South Africa, there is inadequate access to information due to a lack of public facilities and infrastructure, such as libraries and internet connections. This has a negative impact on the day-to-day activities of rural dwellers as it deprives them of the opportunity to access information, which is a fundamental right. This qualitative study used the Delphi technique, interviewing five experts in the Library and Information Services (LIS) fraternity in three rounds. The format in which information is accessed, as well as available information sources and resources, need (re)packaging in order to ensure free and equal access to information on a daily basis. This can be done through the provision of free Wi-Fi by rural municipalities in churches, gathering places, and royal houses to bridge the digital chasm. Provision of free Wi-Fi would give rural dwellers an opportunity to have access to online information without any hurdles as most rural dwellers are unemployed and lack money to buy data bundles for information access. With technological advancements, lot of information is shared online be it job advertisements, tertiary education applications, news, among others. The study provides a framework for addressing issues of information inaccessibility in remote rural areas. There is a need for increasing high-speed internet access for those in rural communities.