在 PT Pelindo Terminal Petikemas 的企业合并后,通过雇主品牌建设提高员工忠诚度

Nadya Andhany, Neneng Nurlaela Arief
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摘要

在当今世界,稳固的雇主品牌对于任何公司或组织都非常重要。Ambler 和 Barrow(1996 年)将雇主品牌定义为建立和提升公司作为雇主的声誉的过程。Ilyas 等人(2020 年)指出,雇主品牌与员工忠诚度以及员工对组织及其目标的承诺程度有着密切的正相关关系。当企业经历兼并时,员工忠诚度成为确保公司生产力的重要因素,这也是PT Pelindo Terminal Petikemas和其他一些印尼国有企业近年来经历的情况。本研究的主要研究目标是确定PT Pelindo Terminal Petikemas公司可以优先考虑的雇主品牌建设的具体方面,以提高员工的忠诚度。本研究采用的方法主要是以相关分析为统计模型的定量研究,但也收集和分析了其他定性数据。主要数据是通过向 PT Pelindo Terminal Petikemas 的员工发放在线问卷获得的。本研究得出的结论是,雇主品牌与员工忠诚度之间具有很强的正相关性。此外,研究还发现,与员工忠诚度相关性最强的雇主品牌维度是组织文化、道德与企业社会责任以及多样性。PT Pelindo Terminal Petikemas 公司可以重点改进雇主品牌建设中的组织文化、道德与企业社会责任以及多样性方面,以提高员工忠诚度。研究还为 PT Pelindo Terminal Petikemas 提供了可行的解决方案,以进一步加强其雇主品牌建设,提高员工忠诚度。
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Employer Branding to Improve Employee Loyalty after a Business Merger in PT Pelindo Terminal Petikemas
In today’s world, solid employer branding is important for any company or organization. Ambler & Barrow (1996) defined employer branding as the process of building and promoting a company’s reputation as an employer. Ilyas et al. (2020) stated that employer branding has a strong positive relationship with employee loyalty and the extent to which employees are committed to their organization and its goals. When a business goes through a merger, employee loyalty becomes an important factor in ensuring the company’s productivity, which is something that PT Pelindo Terminal Petikemas and some other Indonesian State-Owned Enterprises have gone through in recent years. The primary research objective of this study is to identify the specific aspects of employer branding that can be prioritized by PT Pelindo Terminal Petikemas to enhance employee loyalty. The methodology used is primarily quantitative research with correlational analysis as the statistical model, however, additional qualitative data was also collected and analyzed. The primary data were acquired through an online questionnaire given to the employees of PT Pelindo Terminal Petikemas. This study concludes that employer branding and employee loyalty have a strong positive significant correlation. Furthermore, it was also found that the employer branding dimensions with the strongest correlation with employee loyalty are organizational culture, ethics and corporate social responsibility, and diversity. PT Pelindo Terminal Petikemas can focus on improving the organizational culture, ethics and corporate social responsibility, and diversity aspects of employer branding to improve employee loyalty. The research also provides actionable solutions for PT Pelindo Terminal Petikemas to further strengthen its employer branding and improve employee loyalty.
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