{"title":"让聊天机器人不再聊天？利用聊天机器人和网络表单收集用户评论","authors":"Agrim Sachdeva, Antino Kim, Alan R. Dennis","doi":"10.1080/07421222.2023.2301175","DOIUrl":null,"url":null,"abstract":"Firms are beginning to use chatbots to collect information from users (e.g., online reviews), a task traditionally done through forms. We used two experiments to investigate how collecting reviews ...","PeriodicalId":50154,"journal":{"name":"Journal of Management Information Systems","volume":"6 1","pages":""},"PeriodicalIF":5.9000,"publicationDate":"2024-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms\",\"authors\":\"Agrim Sachdeva, Antino Kim, Alan R. Dennis\",\"doi\":\"10.1080/07421222.2023.2301175\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Firms are beginning to use chatbots to collect information from users (e.g., online reviews), a task traditionally done through forms. We used two experiments to investigate how collecting reviews ...\",\"PeriodicalId\":50154,\"journal\":{\"name\":\"Journal of Management Information Systems\",\"volume\":\"6 1\",\"pages\":\"\"},\"PeriodicalIF\":5.9000,\"publicationDate\":\"2024-02-19\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Management Information Systems\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://doi.org/10.1080/07421222.2023.2301175\",\"RegionNum\":2,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"COMPUTER SCIENCE, INFORMATION SYSTEMS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Management Information Systems","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/07421222.2023.2301175","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms
Firms are beginning to use chatbots to collect information from users (e.g., online reviews), a task traditionally done through forms. We used two experiments to investigate how collecting reviews ...
期刊介绍：
Journal of Management Information Systems is a widely recognized forum for the presentation of research that advances the practice and understanding of organizational information systems. It serves those investigating new modes of information delivery and the changing landscape of information policy making, as well as practitioners and executives managing the information resource.
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