{"title":"实体零售环境中面向消费者的技术与顾客体验之间的联系：重要文献综述","authors":"Sarah Lahmeyer, Ellen Roemer","doi":"10.1080/09593969.2024.2332224","DOIUrl":null,"url":null,"abstract":"This paper aims to explore the link between consumer-facing technologies and customer experience in physical retail environments.It uses a semi-systematic literature review to synthesize existing k...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"1 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The link between consumer-facing technologies and customer experience in physical retail environments: a critical literature review\",\"authors\":\"Sarah Lahmeyer, Ellen Roemer\",\"doi\":\"10.1080/09593969.2024.2332224\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This paper aims to explore the link between consumer-facing technologies and customer experience in physical retail environments.It uses a semi-systematic literature review to synthesize existing k...\",\"PeriodicalId\":501402,\"journal\":{\"name\":\"The International Review of Retail, Distribution and Consumer Research\",\"volume\":\"1 1\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2024-03-21\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"The International Review of Retail, Distribution and Consumer Research\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/09593969.2024.2332224\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"The International Review of Retail, Distribution and Consumer Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/09593969.2024.2332224","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The link between consumer-facing technologies and customer experience in physical retail environments: a critical literature review
This paper aims to explore the link between consumer-facing technologies and customer experience in physical retail environments.It uses a semi-systematic literature review to synthesize existing k...
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