采用区块链是否会带来环境可持续性?客户整合的中介作用

IF 4.5 3区 管理学 Q1 BUSINESS Business Process Management Journal Pub Date : 2024-03-22 DOI:10.1108/bpmj-03-2023-0155
Summer K. Mohamed, Sandra Haddad, Mahmoud Barakat
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引用次数: 0

摘要

目的由于环境退化和自然资源枯竭迅速加剧,全球关注的焦点最近已从经济问题转向环境问题。本研究的目的是考察通过客户整合利用区块链技术促进环境可持续发展的相关文献。设计/方法/途径本文提出的框架基于系统理论(ST)和基于知识的观点(KBV)理论的理论视角,通过对51篇文章进行系统的文献综述而建立,其中16篇来自2022年,17篇来自2021年,10篇来自2020年,5篇来自2019年,2篇来自2018年,1篇来自2017年,内容涉及区块链技术(BCT)、环境供应链绩效(ESCP)和客户整合。研究结果利用所开发的框架提出并论证了三个主要命题,这些命题表明,从环境可持续性的角度来看,BCT 有潜力通过促进废物管理、降低能耗和减少碳排放/污染来彻底改变供应链。该技术不仅能提高环境可持续性,还能通过解决透明度问题、保护数据/提高安全性、数据库去中心化、促进信任和不变性来促进客户整合。
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Does blockchain adoption engender environmental sustainability? The mediating role of customer integration

Purpose

Due to the rapid increase in environmental degradation and depletion of natural resources, there has been a recent shift in global focus from economic concerns to environmental ones. The purpose of this research is to examine the relevant literature on the use of blockchain technology to promote environmental sustainability through customer integration.

Design/methodology/approach

The proposed framework is based on the theoretical lens of systems theory (ST) and knowledge-based view (KBV) theory, and is developed by conducting a systematic literature review of 51 articles, (16) from 2022, (17) from 2021, (10) 2020, (5) 2019, (2) 2018 and (1) from 2017 on blockchain technology (BCT), environmental supply chain performance (ESCP) and customer integration.

Findings

Three main propositions are formulated and demonstrated using the developed framework, which shows that BCT has the potential to revolutionize the supply chain from an environmental sustainability perspective through facilitating waste management, reduction of energy consumption and reduction of carbon emissions/pollution. The technology will not only enhance the environmental sustainability but also facilitate customer integration through resolving transparency issues, protecting data/enhancing security, database decentralization, promoting trust and immutability.

Originality/value

The effects of blockchain on supply chain performance has been studied in the past; however, no studies were found which shed light on how BCT can affect ESCP through the mediation of customer integration.

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来源期刊
CiteScore
8.60
自引率
9.80%
发文量
58
期刊介绍: Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.
期刊最新文献
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