新行为经济学及其对美国客运航空公司管理和政策的影响

Kenneth John Button
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摘要

这篇文章探讨了学术思想家之间的互动历史,以及他们的思想在航空公司管理和政策中的应用。许多有关运输史的研究都侧重于工程硬件的发展及其使用的商业模式,以及相关关键人物的历史传记。在这里,我将偏离这一思路,研究在过去半个多世纪中,新行为经济学的思想如何渗透到航空运输市场及其监管的发展中。我考虑了将心理学和经济学结合到航空公司管理和政策制定事务中的努力对航空公司及其市场产生的结果。文章探讨了自 20 世纪 20 年代以来主导商业航空运输思维的传统经济框架在过去 50 年中受到挑战的方式,以及这种挑战对航空公司和乘客的影响。
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New behavioural economics and its influence on USA passenger airline management and policies
The essay examines the history of interactions between academic thinkers and the application of their ideas to airline management and policy. Many studies of the history of transport focus on developments in engineering hardware and business models underlying its use, together with historical biographies of the key individuals involved. Here I deviate from this to look at how, over the past half-century or so, ideas emanating from the new behavioural economics have permeated the way air transport markets, and their regulation, have developed. I consider the outcomes on air carriers and their markets of efforts at combining psychology and economics into matters concerning airline management and policy formulation. It looks at the ways in which the traditional economic framework that dominated much of the thinking about commercial air transport from the 1920s has been challenged over the past 50 years and the implications of this for carriers and passengers.
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