为有语言障碍的用户开发无障碍语音技术。

IF 2.5 4区 医学 Q1 REHABILITATION Assistive Technology Pub Date : 2024-03-27 DOI:10.1080/10400435.2024.2328082
Elizabeth Howarth, Geena Vabulas, Sean Connolly, Dawn Green, Sara Smolley
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引用次数: 0

摘要

Voiceitt 应用程序专为有语言障碍的人设计,以支持语音交流和使用语音驱动技术。我们招募了 66 名参与者测试 Voiceitt 应用程序,并与开发人员分享反馈意见。除了非典型语音外,大多数人还存在身体、感官或认知障碍。项目团队与个人、家人和当地支持团队联系,为他们提供使用应用程序和相关设备的机会。测试由用户主导,要求参与者在三个月或更长时间内确定并测试与其日常生活最相关的用例。在整个测试过程中,我们通过远程和面对面的方式提供了持续的技术支持和培训。采用半结构式访谈收集用户体验反馈,并根据个人需求和偏好进行调整。通过参与者、其家人和支持团队与项目团队之间的持续接触,收集非正式反馈。用户的反馈意见促进了用户界面和功能的改进,包括更快的语音训练、简化导航、引入游戏风格的功能和开关访问以替代触摸屏访问。这项工作提供了一个案例研究,说明在商业软件开发过程中,如何让不同的残疾人用户有意义地参与到辅助技术的开发中来。
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Developing accessible speech technology with users with dysarthric speech.

The Voiceitt app is designed for people with dysarthric speech, to support vocal communication and access to voice-driven technologies. Sixty-six participants were recruited to test the Voiceitt app and share feedback with developers. Most had physical, sensory, or cognitive impairments in addition to atypical speech. The project team liaised with individuals, their families and local support teams to provide access to the app and associated equipment. Testing was user-led, with participants asked to identify and test use cases most relevant to their daily lives over three months or more. Ongoing technical support and training were provided remotely and in-person throughout their testing. Semi-structured interviews were used to collect feedback on users' experiences, with delivery adapted to individuals' needs and preferences. Informal feedback was collected through ongoing contact between participants, their families and support teams and the project team. User feedback has led to improvements to the user interface and functionality, including faster voice training, simplified navigation, the introduction of game-style features and of switch access as an alternative to touchscreen access. This work offers a case-study in meaningful engagement with diverse disabled users of assistive technology in commercial software development.

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来源期刊
Assistive Technology
Assistive Technology REHABILITATION-
CiteScore
4.00
自引率
5.60%
发文量
40
期刊介绍: Assistive Technology is an applied, scientific publication in the multi-disciplinary field of technology for people with disabilities. The journal"s purpose is to foster communication among individuals working in all aspects of the assistive technology arena including researchers, developers, clinicians, educators and consumers. The journal will consider papers from all assistive technology applications. Only original papers will be accepted. Technical notes describing preliminary techniques, procedures, or findings of original scientific research may also be submitted. Letters to the Editor are welcome. Books for review may be sent to authors or publisher.
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