Participation of older adults in the digital co-creation of long-term care services with the SoCaTel platform

Although the European Commission has promoted the use of co-creation methodology for social services, this innovative practice has not yet been uniformly introduced in Europe. The SoCaTel platform was released with open access to promote and implement a digital co-creation platform involving all stakeholders, especially older adults and their carers, in long-term care. Using an innovative methodology applied in four European sites (Spain, Finland, Ireland and Hungary), in this article, we investigate the acceptance of this technology among older adults, its effectivity as a virtual support tool in the context of COVID-19 and its potential for developing digital repertoires.