旅游业中的举报行为:以理想主义和情感承诺为背景的研究

IF 2.9 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM European Journal of Tourism Research Pub Date : 2024-04-12 DOI:10.54055/ejtr.v37i.3449
Selda Güven, Bayram Şahin
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引用次数: 0

摘要

在旅游业,尤其是旅游业内,举报是一个很少引起关注的话题。本研究深入探讨了外部举报与理想主义和情感组织承诺的关系。研究旨在探讨情感承诺和理想主义如何影响旅行社员工对外部举报的态度。研究采用定量方法,利用土耳其 433 名旅行社员工的数据对这些变量进行了调查。研究结果表明,这些员工对外部举报持反对意见。情感承诺和理想主义在很大程度上影响了员工对外部举报的态度。此外,数据还表明,理想主义并不能调节情感承诺与外部举报之间的相关性。这项研究是对旅游业内举报行为的初步调查之一。通常情况下,组织行为(如情感承诺和外部举报)的有效性可能取决于创业的结构方面以及这些行为的成本和收益,而不仅仅取决于个人的道德取向。对不道德行为的看法和举报在很大程度上受社区文化的影响,尤其是土耳其文化,往往助长了对外举报不道德行为的消极心态。
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Whistleblowing in the travel industry: A research in the context of idealism and affective commitment
Whistleblowing is a topic that rarely garners attention in tourism, particularly within the travel industry. This research, delves into external whistleblowing in relation to idealism and affective organizational commitment. The study aims to examine how affective commitment and idealism influence the attitudes of travel agency employees towards external whistleblowing. Employing a quantitative approach, the study investigated these variables using data from 433 travel agency employees in Turkey. The findings indicate that these employees hold unfavourable opinions regarding external whistleblowing. Affective commitment and idealism are demonstrated to significantly impact attitudes towards external whistleblowing. Moreover, the data suggests that idealism does not moderate the correlation between affective commitment and external whistleblowing. This research represents one of the initial inquiries into whistleblowing within the travel industry. Typically, the effectiveness of organisational behaviours, such as affective commitment and external whistleblowing, may depend on the structural aspects of entrepreneurship, as well as the costs and benefits of such actions, rather than solely on the ethical orientation of individuals. The perception and reporting of unethical practices are heavily influenced by community culture, and Turkish culture, in particular, tends to foster a negative mindset towards reporting unethical behaviour externally.
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来源期刊
European Journal of Tourism Research
European Journal of Tourism Research HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
5.00
自引率
8.70%
发文量
50
审稿时长
25 weeks
期刊介绍: The European Journal of Tourism Research is an open access academic journal in the field of tourism, published by Varna University of Management, Bulgaria. Its aim is to provide a platform for discussion of theoretical and empirical problems in tourism. Publications from all fields, connected with tourism such as tourism management, tourism marketing, tourism sociology, psychology in tourism, tourism geography, political sciences in tourism, mathematics, tourism statistics, tourism anthropology, culture and tourism, heritage and tourism, national identity and tourism, information technologies in tourism and others are invited.
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