以工作满意度为中介变量,研究工作压力和组织氛围对离职意向的影响

Amos Lukas, R. D. Goenawan, Anoesyirwan Moeins
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摘要

本研究通过考虑工作满意度的中介作用,探讨了工作压力和组织氛围对离职意向的影响。通过使用简单随机抽样法对来自北干巴鲁市几家住房开发公司的 135 名受访者进行分析,我们发现工作压力对离职意愿有积极而显著的影响。除此之外,工作满意度也被证明是工作压力与离职意向之间关系的中介。研究结果还显示,组织氛围对离职意向有消极且显著的影响,然而,工作满意度也能调节组织氛围与离职意向之间的关系。建议包括扩大心理健康支持计划以应对工作压力,改善管理层与员工之间的沟通以改善组织氛围,实施平衡工作政策以提高工作满意度,以及开展访谈以确定驱动离职意向的关键因素。
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THE EFFECT OF JOB STRESS AND ORGANIZATIONAL CLIMATE ON TURNOVER INTENTION WITH JOB SATISFACTION AS A MEDIATION VARIABLE
This study explores the influence of work stress and organizational climate on turnover intention by considering the role of job satisfaction as a mediator. Through analysis of 135 respondents from several housing development companies in Pekanbaru City, using the Simple Random Sampling method, we found that work stress has a positive and significant influence on the desire to change jobs. Apart from that, job satisfaction has also been proven to mediate the relationship between job stress and turnover intention. The results also show that organizational climate has a negative and significant influence on turnover intention, however, job satisfaction also mediates the relationship between organizational climate and desire to change jobs. Proposed suggestions include expanding mental wellbeing support programs to deal with work stress, improving communication between management and employees to improve organizational climate, implementing balanced work policies to increase job satisfaction, and conducting interviews to identify key factors that drive turnover intention.
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