智能服务创新指南针：产生智能服务创新想法的方法

IF 8.2 2区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Information & Management Pub Date : 2024-05-01 DOI:10.1016/j.im.2024.103965

Felicitas Kuch , Anna-Katharina Lindenthal , Anna Maria Oberländer , Annette Cortenraad-Wenninger , Christoph Buck

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引用次数: 0

摘要

智能服务创新（SmartSIs）对未来的竞争力至关重要，但成熟的组织往往难以应对产生 SmartSI 创意的复杂性。因此，我们提出了 "智能服务创新指南针"（SmartSI Compass），这是一种系统地生成智能服务创新想法的方法，它借鉴了当前的智能服务研究，并以技术、价值创造和系统观点为理论基础。我们根据设计科学研究，与实践者合作开发了这一方法。通过智能服务指南针，我们为数字创新启动阶段的知识体系做出了规范性贡献，并为从业人员生成智能服务创意提供了支持。

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The SmartSI Compass: A method for generating smart service innovation ideas

Smart Service Innovations (SmartSIs) are crucial for future competitiveness, but established organizations often struggle with the complexity of generating SmartSI ideas. Thus, we propose the SmartSI Compass, a method for systematically generating SmartSI ideas drawing from current smart service research and being theoretically anchored in technological, value creation, and systems perspectives. We developed the method in collaboration with practitioners according to design science research. With the SmartSI Compass, we make a prescriptive contribution to the body of knowledge on the initiation phase of digital innovation and support practitioners in generating SmartSI ideas.

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来源期刊

Information & Management 工程技术-计算机：信息系统

CiteScore

17.90

自引率

6.10%

发文量

123

审稿时长

1 months

期刊介绍： Information & Management is a publication that caters to researchers in the field of information systems as well as managers, professionals, administrators, and senior executives involved in designing, implementing, and managing Information Systems Applications.