人工智能在公司业务流程发展中的作用

Anton Kvitka, Dmytro Sosnin, Yuliia Kvitka, Kateryna Andreieva
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引用次数: 0

摘要

在全球化和快速变化的条件下开展业务,需要企业家不断发展和适应,寻求新的思路和使用先进技术。在不确定条件下的积极竞争和运作需要形成新的竞争优势、有效管理业务流程和数字意识。本文旨在对公司业务流程中实施人工智能的主要方法进行系统化,并评估其对业务成果的影响。二手数据收集自世界领先咨询公司的调查和报告。在研究框架内,对人工智能发展的本质和主要方向进行了研究。对人工智能在公司业务流程中的应用进行了分析。考虑了人工智能实施的积极案例,确定了人工智能解决方案对现代组织发展的影响。考虑了人工智能解决方案对企业的利弊。
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THE ROLE OF ARTIFICIAL INTELLIGENCE IN THE DEVELOPMENT OF THE COMPANY'S BUSINESS PROCESSES
Doing business in the conditions of globalization and rapid changes requires from entrepreneurs constant development and adaptation, search for new ideas and use of advanced technologies. Active competition and functioning in conditions of uncertainty require the formation of new competitive advantages, effective management of business processes and digital awareness. The aim of the paper is the systematization of the key approaches to implementation of artificial intelligence in business processes of the company and assessment of its influence on business results Empirical research uses quantitative methodology. Secondary data is collected from surveys and reports of leading world consulting companies. Within the framework of the research, the essence and key directions of artificial intelligence development were studied. Analysis of the use of artificial intelligence in company’s business processes was conducted. The positive cases of artificial intelligence implementation were considered, the influence of AI solutions on the development of modern organizations was determined. Advantages and disadvantages of AI solutions for business were considered.
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