服务质量对印度尼西亚库拉什运动成就动机的影响:以类别为调节因素的分析

Retos Pub Date : 2024-06-13 DOI:10.47197/retos.v57.105998
Muhammad Irwansyah Abdhi, Tomoliyus Tomoliyus, Endang Rini Sukamti, Fauzi Fauzi, Trisnar Adi Prabowo, Ahmad Maulana, Muhammad Habibie, Bonita Amalia, Andi Kasanrawali
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摘要

本研究旨在根据印度尼西亚库拉什运动运动员的类别,分析服务质量对成就动机的影响。本研究是一项相关定量研究,采用结构方程模型(SEM)进行分析,并使用了学生版 Smart-PLS 4。样本运动员人数为 100 人,运动员类别由 KCAO(亚洲-大洋洲库拉什联合会)规定。学员组有 30 名运动员,年龄(15.2±1.7)岁,训练年限(2.8±5.3)年,每周训练时间(4.5±0.0)小时。初级组有 31 名运动员;年龄为 17.7±4.4,训练年限为 3.1±9.6,每周训练时间为 5.7±4.8小时。高级组有 39 名运动员;年龄为(21.8±7.8)岁,训练年限为(5.7±8.8)年,每周训练时间为(8.2±3.1)小时。必要时,还以通过验证阶段的问卷和随机采访运动员的形式收集数据。结果显示,外载荷值大于 0.7,克朗巴赫α大于 0.6。标准化均方根残差(SRMR)的拟合优度(GoF)检验结果为 0.062<0.08 或 0.10。路径分析基于类别,即 P 值和影响程度,参考原始样本 (O) 值。学员类别为 0.000,影响程度为 0.614;初级类别为 0.000,影响程度为 0.698;高级类别为 0.000,影响程度为 0.661。总之,服务质量是非常重要的,是发展各类体育运动的重中之重,让运动员感受到作为运动员的充分关怀和保障:库拉什,服务质量,成就动机
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The Effect of Service Quality on Achievement Motivation in Kurash Sport in Indonesia: Analysis Based on Category as Moderator
This study aims to analyze the effect of service quality on achievement motivation based on the category of athletes in kurash sport in Indonesia. This research is a correlational quantitative research and it was analyzed using structural equating modeling (SEM) with the help of Smart-PLS 4 for students. The sample number of athletes was 100, and the athlete categories were by the rules of KCAO (Kurash Confederation of Asia-Oceania). The cadet category was 30 athletes; aged 15.2±1.7, have 2.8±5.3 years of training experience, and have 4.5±0.0 hours of training duration in a week. The junior category was 31 athletes; aged 17.7±4.4, have 3.1±9.6 years of training experience, and have 5.7±4.8 hours of training duration in a week. The senior category was 39 athletes; aged 21.8±7.8, have 5.7±8.8 years of training experience, and have 8.2±3.1 hours of training duration in a week. Data collection in the form of questionnaires that have passed the validation stage and interviews with random athletes was also used if necessary. The results showed an outer loading value of >0.7 and cronbach’s alpha of >0.6. The Goodness of Fit (GoF) test on Standardized Root Mean Square Residual (SRMR) was 0.062<0.08 or 0.10. Path analysis was based on categories, namely P-Values and the magnitude of influence, by referring to the Original Sample (O) value. The cadet category is 0.000 with an influence of 0.614; the junior category is 0.000 with an influence of 0.698, and the senior category is 0.000 with an influence of 0.661. In conclusion, the quality of service is very important and is a top priority in developing types of sports, so that athletes feel fully cared for and guaranteed as athletes. Keywords: Kurash, Service Quality, Achievement Motivation
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