旅行压力、休闲探索和旅行满意度:旅行调整的中介作用

IF 8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Travel Research Pub Date : 2024-07-25 DOI:10.1177/00472875241260338
Jase R. Ramsey, Ye Zhang, M. Lorenz, Sameer Hosany
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引用次数: 0

摘要

本研究结合托比昂的适应理论和拉扎勒斯的压力理论,探讨了国际商务旅行适应的前因、后果和缓解因素。两项研究的结果,即在 COVID 之前在北美和南美的两个机场进行的独特的旅行前(时间 1)和旅行后(时间 2)调查,以及在 COVID 之后使用在线商务旅行者小组收集的数据,说明了适应如何以及为什么会调节旅行压力/休闲探索-旅行满意度之间的关系。我们的研究结果指导管理者和从业人员在国际商务旅行中留出时间进行休闲探索,从而减轻旅行压力的负面影响。旅游企业应继续探索和设计能够满足国际商务旅行市场一般调整需求的体验。
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Travel Stress, Leisure Exploration, and Trip Satisfaction: The Mediating Role of Travel Adjustment
Integrating Torbiorn’s theory of adjustment and Lazarus’ theory of stress, this study examines the antecedents, consequences, and mitigating factors of international business travel adjustment. Results from two studies, a unique pre (Time 1) and post (Time 2) travel survey conducted before COVID at two airports in North and South America, and data collected post-COVID using an online panel of business travelers illustrate how and why adjustment mediates the travel stress/leisure exploration–trip satisfaction relationship. Our findings guide managers and practitioners to mitigate the negative impact of travel stress by allowing time for leisure exploration while on international business trips. Tourism businesses should continue to explore and design experiences that satisfy the general adjustment needs of the international business travel market.
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来源期刊
Journal of Travel Research
Journal of Travel Research HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
18.90
自引率
9.00%
发文量
66
期刊介绍: The Journal of Travel Research (JTR) stands as the preeminent, peer-reviewed research journal dedicated to exploring the intricacies of the travel and tourism industry, encompassing development, management, marketing, economics, and behavior. Offering a wealth of up-to-date, meticulously curated research, JTR serves as an invaluable resource for researchers, educators, and industry professionals alike, shedding light on behavioral trends and management theories within one of the most influential and dynamic sectors. Established in 1961, JTR holds the distinction of being the longest-standing among the world’s top-ranked scholarly journals singularly focused on travel and tourism, underscoring the global significance of this multifaceted industry, both economically and socially.
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