子公司参与全球服务业：当地前因和绩效结果

IF 7.3 2区工程技术 Q1 ENGINEERING, INDUSTRIAL Journal of Manufacturing Technology Management Pub Date : 2024-08-27 DOI:10.1108/jmtm-01-2024-0007

Madalina Pana, Yang Cheng, Sami Farooq, Melanie E. Kreye

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引用次数: 0

摘要

研究目的本研究旨在确定子公司参与全球服务的本地先决条件，以及随后对本地绩效的影响。研究基于对 14 家制造商的本地子公司进行的调查，这些子公司参与全球服务是其服务化战略的一部分。研究结果研究结果表明，支持将本地全球服务能力视为本地子公司参与全球服务的先决条件，并将本地服务绩效视为结果。此外，研究结果否定了我们关于全球服务的本地机会和动机的具体作用的假设。原创性/价值本研究通过强调参与本地服务交付和全球服务开发的子公司的视角，为制造商的全球服务运营提供了新颖的见解。这一视角为全球服务战略与本地服务交付背景下的全球-本地合作创造了条件。

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Subsidiary participation in global services: local antecedents and performance outcomes

Purpose

The purpose of the study is to determine the local antecedents of subsidiary participation in global services and, subsequently, the impact on local performance.

Design/methodology/approach

The study is based on a survey with the local subsidiaries of 14 manufacturers engaged in global services as part of their servitisation strategy.

Findings

Findings show support for considering the local ability for global services as an antecedent for local subsidiary participation in global services and the local service performance as an outcome. In addition, the results reject our hypotheses related to the specific roles of local opportunity and motivation for global services.

Originality/value

This study provides novel insights on the global service operations of manufacturers by highlighting the perspective of subsidiaries engaged in the local service delivery and development of global services. This perspective sets the conditions of the global-local collaboration in the context of global service strategy with local service delivery.

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来源期刊

Journal of Manufacturing Technology Management Engineering-Control and Systems Engineering

CiteScore

16.30

自引率

7.90%

发文量

期刊介绍： The Journal of Manufacturing Technology Management (JMTM) aspires to be the premier destination for impactful manufacturing-related research. JMTM provides comprehensive international coverage of topics pertaining to the management of manufacturing technology, focusing on bridging theoretical advancements with practical applications to enhance manufacturing practices. JMTM seeks articles grounded in empirical evidence, such as surveys, case studies, and action research, to ensure relevance and applicability. All submissions should include a thorough literature review to contextualize the study within the field and clearly demonstrate how the research contributes significantly and originally by comparing and contrasting its findings with existing knowledge. Articles should directly address management of manufacturing technology and offer insights with broad applicability.