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引用次数: 0
摘要
了解利益相关者的需求对项目的成功至关重要,因为利益相关者在不同项目中的重要性各不相同。本研究提出了一个框架,用于早期识别利益相关者,并在整个项目生命周期中持续参与。该框架解决了导致项目延误和取消的利益相关者沟通中常见的组织失误问题。通过对利益相关者的影响力和兴趣进行分类、建立清晰的沟通渠道以及实施定期反馈循环,该框架可确保利益相关者的有效参与。这种方法允许对项目进行必要的调整,并建立长期的合作关系,这一点在一项针对 IT 专业人士的调查中得到了验证。让利益相关者在各个阶段都战略性地参与进来,可以最大限度地减少误解和项目风险,从而促进更好的项目管理和生命周期成果。
Unified External Stakeholder Engagement and Requirements Strategy
Understanding stakeholder needs is essential for project success, as
stakeholder importance varies across projects. This study proposes a framework
for early stakeholder identification and continuous engagement throughout the
project lifecycle. The framework addresses common organizational failures in
stakeholder communication that lead to project delays and cancellations. By
classifying stakeholders by influence and interest, establishing clear
communication channels, and implementing regular feedback loops, the framework
ensures effective stakeholder involvement. This approach allows for necessary
project adjustments and builds long-term relationships, validated by a survey
of IT professionals. Engaging stakeholders strategically at all stages
minimizes misunderstandings and project risks, contributing to better project
management and lifecycle outcomes.