让医学教育再次伟大:分析学员反馈,找出学员满意度的关键因素并改善体验。

Katheryn Ferin, Tony Hufflett, Thomas Rance, Jonathan Round
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引用次数: 0

摘要

目的:伦敦儿科医学院(LSP)每年都会对受训人员的培训实习情况进行调查。满意度差异很大。我们对过去 5 年的数据进行了分析,以确定趋势,并确定学员总体满意度的预测因素:该调查每年向伦敦所有儿科受训人员发放,回复率为 86-90%。调查内容包括实习的总体满意度,以及人员配备、监督、教学、设施和其他方面的关键问题。满意度水平采用时间序列趋势分析法进行分析。采用 t 检验对总体水平进行比较。通过多元回归和其他多元分析,确定了满意度与调查内容之间的关联:直到 2020 年,受训人员的总体满意度一直在稳步上升。各培训点之间的差异很大,有些培训点的满意度持续高于或低于中位数,而有些培训点的满意度则呈上升或下降趋势,或呈非常不稳定的模式。为了解总体满意度的影响因素,我们使用多元回归法得出了特定指标与总体满意度之间的回归系数,然后将其归一化为 100%。学员满意度与工作场所氛围和顾问支持的相关性最强。人员配备、教育督导、设施和更广泛的 MDT(多学科团队)支持与总体满意度相关,但程度较低:受训人员的满意度至关重要,它影响着患者安全、留用率和受训人员的心理健康。我们的分析确定了与满意度相关的重要因素,包括顾问参与度和团队士气等可调节因素。与预期相比,人员配备水平与满意度的关系不大。这些数据利用将受训人员安排在不同培训地点的自然实验来探索与他们的整体体验相关的因素。
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Making medical education great again: analysing trainee feedback to identify key drivers of trainee satisfaction and improve experience.

Objectives: The London School of Paediatrics (LSP) surveys trainees annually regarding their training placements. There is a wide variation in satisfaction. We explored the last 5 years of data to identify trends and determine predictors of overall trainee satisfaction.

Methods: The survey is distributed annually to all London paediatric trainees with response rates of 86-90%. It explores overall placement satisfaction, followed by key questions covering staffing, supervision, teaching, facilities and other facets. The survey blends both quantitative and qualitative feedback.Satisfaction levels were analysed using time series trend analysis. Overall levels were compared using t-tests. Associations between satisfaction and components of the survey were identified using a convergence of multiple regression and other multivariate analyses.

Results: Overall trainee satisfaction increased steadily until 2020. There was a considerable variation across sites, some having consistently higher or lower scores than the median, while others showed an upward or downward trend, or very variable pattern.By training levels, ST3 trainees consistently rated their placement below average and ST7 trainees above average. There was also a considerable variation in responses by training level with regard to perceived staffing levels and teaching.To understand the influences on overall satisfaction, regression coefficients were derived between specific metrics and overall satisfaction using multiple regression and then normalised to 100%. The explanatory power of this list to explain satisfaction overall is high at 82% R2.Trainee satisfaction was most strongly correlated with workplace atmosphere and consultant support. Staffing, educational supervision, facilities and wider MDT (Multidisciplinary Team) support are associated with overall satisfaction, but to a lesser degree.

Conclusions: Trainee satisfaction is crucial, affecting patient safety, retention and trainee mental health. Our analysis identified significant associations with satisfaction including modifiable elements such as consultant engagement and team morale. Staffing levels were less related to satisfaction than expected.Experimental data exploring the components of clinical training in real-world situations are lacking. These data use the natural experiment of placing trainees in different training locations to explore the factors that relate to their overall experience.

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来源期刊
CiteScore
1.70
自引率
0.00%
发文量
68
审稿时长
>12 weeks
期刊介绍: Archives of Disease in Childhood is an international peer review journal that aims to keep paediatricians and others up to date with advances in the diagnosis and treatment of childhood diseases as well as advocacy issues such as child protection. It focuses on all aspects of child health and disease from the perinatal period (in the Fetal and Neonatal edition) through to adolescence. ADC includes original research reports, commentaries, reviews of clinical and policy issues, and evidence reports. Areas covered include: community child health, public health, epidemiology, acute paediatrics, advocacy, and ethics.
期刊最新文献
Approach to neonatal thrombocytopenia. Making medical education great again: analysing trainee feedback to identify key drivers of trainee satisfaction and improve experience. Lump in my side: transplanted kidney or something more? Fifteen-minute consultation: How to manage neonatal bradycardia. A toddler with fever and coryzal symptoms.
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