社会工作专业人员的工作倦怠和替代性倦怠的识别、预防和处理。

Felicia Wilson
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引用次数: 45

摘要

真诚、关心他人和同理心是描述专业社会工作者的特征。为此,社会工作者不知疲倦地代表客户工作,并与客户合作,将他们从停滞的生活状况转变为积极的生活状况。虽然社会工作的基本原则是美好的,但对一些工作者来说,结果是工作倦怠和/或间接创伤。本文对工作倦怠的概念、其成因和表现形式进行了深入的讨论,对这一现象进行了全面的概述。讨论了工作倦怠的六个前因:工作量、控制、价值观、公平、奖励和社区。当与生活堕落的人一起工作时,专业人士可以承担客户的脆弱性,受害者和压力。这种现象的一般术语是替代性创伤。与创伤受害者打交道的专业人员通常会在个人和职业生活中遇到问题,这可以从职业效率降低、情感担忧增加和身体担忧中得到证明。作者在这篇文章中的目的是提供一个概述的工作倦怠,间接创伤,并讨论自我照顾的责任。
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Identifying, Preventing, and Addressing Job Burnout and Vicarious Burnout for Social Work Professionals.

Genuineness, concern for others, and empathy are characteristics used to describe the professional social worker. To this end, the social worker tirelessly works on behalf of and in collaboration with the client to move them from stagnant life situations into positive life situations. While the fundamental principles of social work are wonderful, the result for some workers is job burnout and/or vicarious trauma. The concepts of job burnout, its antecedents, and manifestations are thoroughly discussed in this article to provide a holistic overview of this phenomenon. The six antecedents: workload, control, values, fairness, reward, and community are discussed and linked to the manifestations of job burnout. When working with individuals who have been exposed to the depravity of life, the professional can take on the client's vulnerabilities, victimizations, and stress. The common term for this phenomenon is vicarious trauma. Professionals who work with trauma victims can often have issues in their personal and professional life as evidenced by reduced professional efficacy, increased emotional concerns, and physical concerns. The purpose of the author in this article is to provide an overview of job burnout, vicarious trauma, and a discussion about self-care responsibilities.

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