M. Gasienica, S. Arendt, Eric D. Olson, Thomas Schrier
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Lodging employees’ attitudes, knowledge, and training on human trafficking: A pilot study in the Midwest
Abstract Given negative consequences that result from human trafficking occurring in lodging operations, it is paramount that hotel employees know how to recognize signs of human trafficking and how to respond. The purpose of this study was to identify hotel employees’ knowledge, attitudes, and training regarding human trafficking. A mixed methods approach was used to collect data from a convenience sample of 118 hotel employees in the Midwest. Based on responses, there appears to be misconceptions about human trafficking. Additionally, differences were noted based on employee age and position. Implications are provided for owners and managers. Future research directions are proposed.
期刊介绍:
The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement