关于吉隆坡城市灾害管理人道主义后勤支助的机构间信息共享协调

IF 2.4 Q3 ENVIRONMENTAL SCIENCES Frontiers in Sustainable Cities Pub Date : 2023-03-24 DOI:10.3389/frsc.2023.1149454
Ruzaidin Mohammed Zain, Haliza Mohd Zahari, Noor Azmi Mohd Zainol
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引用次数: 0

摘要

信息共享对于为人道主义后勤反应建立协调和有效的决策过程至关重要。更好的协调和决策将使更多的人道主义机构得到及时和高质量的信息,从而使受益人作出更好的反应。然而,由于对人类生命和经济的潜在影响和风险的巨大规模,在各机构之间共享这些信息是一项挑战,特别是在城市灾害期间协调物流响应时。本研究探讨了目前的人道主义后勤环境,并确定了吉隆坡城市灾害人道主义后勤支持机构间信息共享协调的问题和挑战。与负责为吉隆坡城市灾害提供人道主义后勤支持的六个政府机构的与会者进行了焦点小组讨论。这项研究还审查了现有的灾害管理指令和机构的标准操作程序(SOPs)。调查结果揭示了信息冗余、缺乏管理和分发信息的工具以及灾难期间各机构在提供信息共享和管理实时信息方面的协调问题。需要审查现有政策并制订明确的准则,以解决这些问题并改善人道主义后勤支助的全面协调。
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Inter-agency information sharing coordination on humanitarian logistics support for urban disaster management in Kuala Lumpur
Information sharing is critical in establishing coordinated and effective decision-making processes for a humanitarian logistical response. Better coordination and decision-making will lead to a better response for beneficiaries as a result of timely and high-quality information reaching more humanitarian agencies. However, sharing this information between agencies is a challenge, especially in coordinating logistics response during an urban disaster, due to the sheer scale of potential impacts and risks on human lives and the economy. This research explored the current humanitarian logistics settings and identified issues and challenges of inter-agency information sharing coordination on humanitarian logistics support for urban disasters in Kuala Lumpur. Focus Group Discussion was conducted with participants from six government agencies that are responsible for providing humanitarian logistics support for urban disasters in Kuala Lumpur. This study also examined existing disaster management directives and the agency's Standard Operating Procedures (SOPs). The findings revealed issues with information redundancy, lack of tools to manage and distribute information, and coordination issues among agencies in providing information sharing and managing real-time information during a disaster. A review of existing policies and formulation of clear guidelines are needed to address the issues and improve the overall humanitarian logistics support coordination.
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来源期刊
CiteScore
4.00
自引率
7.10%
发文量
176
审稿时长
13 weeks
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