Andrea Kim, Jiseon Shin, Youngsang Kim, Jinhee Moon
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The Impact of Group Diversity and Structure on Individual Negative Workplace Gossip
ABSTRACT This study examines how group diversity affects individual group members’ negative gossip about their colleagues and how this linkage is altered by group structure. We hypothesize that group diversity in terms of organizational tenure reduces individual negative gossip about coworkers, and that the diversity–gossip linkage is moderated by a self-managing structure. With a multi-source dataset collected from 312 nurses employed in 39 nursing groups at four healthcare organizations, our random coefficient modeling analysis revealed that employees in groups with high tenure diversity are less likely to negatively gossip about their coworkers when the group has a greater self-managing structure. This study provides theoretical implications pertaining to the contextual influences on workplace gossip. Our findings offer practical implications regarding the management of employee gossip at work.
期刊介绍:
Human Performance publishes research investigating the nature and role of performance in the workplace and in organizational settings and offers a rich variety of information going beyond the study of traditional job behavior. Dedicated to presenting original research, theory, and measurement methods, the journal investigates individual, team, and firm level performance factors that influence work and organizational effectiveness. Human Performance is a respected forum for behavioral scientists interested in variables that motivate and promote high-level human performance, particularly in organizational and occupational settings. The journal seeks to identify and stimulate relevant research, communication, and theory concerning human capabilities and effectiveness. It serves as a valuable intellectual link between such disciplines as industrial-organizational psychology, individual differences, work physiology, organizational behavior, human resource management, and human factors.