企业社会责任中的员工敬业度:理清价值观与声望的影响

IF 3.1 4区 管理学 Q2 MANAGEMENT Journal of Managerial Psychology Pub Date : 2023-08-10 DOI:10.1108/jmp-10-2022-0528
Yinyin Cao, Kyungwon Lee
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引用次数: 0

摘要

目的运用社会认同理论,本研究旨在理清组织外部企业社会责任(CSR)导致员工更多参与和沟通CSR的价值观和声望相关机制。研究了内部导向的企业社会责任举措对员工外部企业社会责任行为的调节作用。设计/方法/方法对196名员工进行了纵向调查,并采用结构方程建模(SEM)来评估ECSR与员工CSR参与之间的关系。发现员工对ECSR的感知与员工对CSR的参与之间的关系完全由价值一致性介导,而不是由组织感知的外部声望介导。当员工也经历了高水平的内部CSR(ICSR)时,ECSR对价值一致性和声望的影响更强。实际含义当员工感知到各自组织的外部和ICSR努力的一致性时,这会加强员工对公司价值观和声誉的最初信念,并增强员工向组织外部宣传员工公司CSR倡议的意愿。独创性/价值这项研究促进了作者对组织企业社会责任倡议为什么以及何时在员工中产生更大的企业社会责任参与度的理论理解。
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Employee engagement in corporate social responsibility: disentangling the effects of values vs prestige
PurposeDrawing on social identity theory, this study aims to disentangle the values and prestige-related mechanisms through which an organization's external corporate social responsibility (CSR) leads to increased employee participation in, and communication of, CSR. The moderating effect of internally-directed CSR initiatives on employees' external CSR (ECSR) behaviors is also examined.Design/methodology/approachA longitudinal survey of 196 employees was conducted and structural equation modeling (SEM) was employed to assess the relationship between ECSR and employee CSR engagement.FindingsThe relationship between employee perceptions of ECSR and the employee perceptions' engagement in CSR was fully mediated by value congruence, but not by the organization's perceived external prestige. The effects of ECSR on both value congruence and prestige were stronger when employees also experienced high levels of internal CSR (ICSR).Practical implicationsWhen employees perceive consistency in the respective organizations' external and ICSR efforts, this strengthens the employees' initial beliefs about the firm's values and reputation and enhances employees' willingness to promote the employees' company's CSR initiatives to organizational outsiders.Originality/valueThis study advances the authors' theoretical understanding of why, and when, organizational CSR initiatives generate greater CSR engagement among employees.
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来源期刊
CiteScore
5.50
自引率
6.20%
发文量
26
期刊介绍: ■Communication and its influence on action ■Developments in leadership styles ■How managers achieve success ■How work design affects job motivation ■Influences on managerial priorities and time allocation ■Managing conflicts ■The decision-making process in Eastern and Western business cultures
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