Does Workplace Incivility Undermine the Potential of Job Resources? The Role of Psychological Capital

This study explores the relationship between psychological capital, workplace incivility, job resources, and work engagement. The moderating effect of workplace incivility and psychological capital on job resources and work engagement is investigated using multiple regression. The study’s findings are based on the survey conducted on 400 respondents from essential services. The association between job resources and work engagement is considerably moderated by workplace incivility. Psychological capital has insignificant interaction effects with job resources and workplace incivility on work engagement. This study offers various avenues for further research and alerts essential services workplace in several ways.