尼日利亚联邦大学图书馆馆员有效服务的能力建设实践

IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Library Management Pub Date : 2023-08-23 DOI:10.1108/lm-04-2022-0026
PhD Igbokwe
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引用次数: 0

摘要

目的本研究考察了尼日利亚联邦大学图书馆馆员有效提供图书馆服务的能力建设实践。设计/方法/方法本文的设计是一项描述性调查研究设计。数据是使用问卷从178名受访者中收集的。使用平均分和标准差对收集的数据进行分析。调查结果显示,这些图书馆存在学习能力建设做法,如轮换工作人员以获得更广泛的经验。通过加强各种图书馆服务,学习能力建设做法有助于有效提供服务。结果还表明,学习能力建设做法面临挑战,其中包括资金不足。为了让这些图书馆发挥其最大潜力,需要建立和发展它们的学习能力。研究局限性/含义本研究的主要局限性是受访者倾向于伪造自己的回答,这可能是由于他们的个人偏见造成的。实际意义因此,大学图书馆管理层和大学行政人员应作为紧急事项制定政策,确保建立能力,以更好地提供服务,否则用户可能会对图书馆失去兴趣。原创性/价值研究考察了能力建设的一个重要方面,即学习能力建设。研究结果将有助于大学管理人员和图书馆管理人员了解各图书馆存在的不同学习能力建设做法,以及这些做法在多大程度上对有效提供服务具有重要意义和相关性。这将有助于他们制定相关和充分的学习能力建设战略,并指导他们制定有效的能力建设政策。
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Capacity-building practices for librarians' effective service delivery in federal university libraries in Nigeria
PurposeThe study examined capacity-building practices for librarians' effective library service delivery in Federal University Libraries in Nigeria.Design/methodology/approachThe design for this paper was a descriptive survey research design. Data was collected using a questionnaire from a total number of 178 respondents. Collected data were analyzed using mean scores and standard deviation.FindingsThe findings reveal that learning capacity-building practices such as rotating members of staff for wider experience exist in these libraries. Learning capacity-building practices contributes to effective service delivery by enhancing various library services. Results also show that there are challenges confronting learning capacity-building practices which include inadequate funding. For these libraries to perform to their highest potentials, their learning capacity needs to be built and developed.Research limitations/implicationsThe major limitation of this study is the tendency of the respondents to fake their responses which may arise from their personal biases.Practical implicationsTherefore, university library management and university administrators should as a matter of urgency develop policies that will ensure that capacities are built for better service delivery or risk users losing interest in the library.Originality/valueThe study examined a vital dimension of capacity build, which is learning capacity building. The findings will help university administrators and library management to know the different learning capacity-building practices that exist in the various libraries and the extent to which these practices are important and relevant for effective service delivery. This will assist them in adopting relevant and adequate learning capacity-building strategies and guiding them in formulating effective capacity-building policies.
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来源期刊
Library Management
Library Management INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
2.70
自引率
15.40%
发文量
30
期刊介绍: ■strategic management ■HRM/HRO ■cultural diversity ■information use ■managing change ■quality management ■leadership ■teamwork ■marketing ■outsourcing ■automation ■library finance ■charging ■performance measurement ■data protection and copyright As information services become more complex in nature and more technologically sophisticated, managers need to keep pace with innovations and thinking in the field to offer the most professional service with the resources they have.
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