Factors affecting public sector innovation during COVID-19 pandemic in Bangladesh: an analysis on three cases

ABSTRACT Public sector innovation during pandemic is of much importance as this helps to mitigate unprecedented situations that arise as outcomes of the pandemic. The innovation and associated process are characterized by a number of factors which may vary from country to country. Exploring country-specific innovative practices during a pandemic and analyzing the factors that characterize those innovations are important especially in cases where acute shortage of literature prevails. This study, therefore, presented three sample cases on public sector innovation in Bangladesh and analyzed what factors might lead to those innovations. The paper shows that a number of environmental, organizational, individual factors coupled with the innovation attributes contributed to the innovative practices that public sector initiated to provide public services during the pandemic. Suggestions for further research are provided in line with the limitations that the study contains.