El conflicto en contextos culturalmente diversos desde la perspectiva de profesionales de la educación

This article describes the professionals' vision about the origin and nature of the conflicts in six intercultural centers of the commune of Santiago, Chile. It is the result of a major study, of a mixed type of deepening, regarding the scope of plans for improvement in democratic coexistence. As for the first quantitative phase, a questionnaire was designed and applied to 205 participants whose results were analyzed through the statistical package SPSS. In the qualitative phase, 26 intentionally selected professionals were interviewed, by means of a semi-structured survey, whose results were analyzed by means of the Nvivo 10 software. Because of triangulation, it is concluded that in the professionals’ view there still remains the denial of discrimination, masking and / or concealment of conflicts and their own vision as a problem for the consolidation of democratic life. A phenomenon, which has been called "the preamble in the self-consciousness of conflict".