Edu J. Usendiah, Rowland E. K. Worlu, Somto J. Okolo, Ejiro G. Ukpeibo
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Effects of Technological Change on Customers’ Satisfaction: A Study of Zenith Bank Headquarters, Lagos State
The bedrock of any economy is a strong and efficient banking system. The smooth running of a country’s economy is dependent on how well and fast is the banking industry able to adapt its operations to changes and how well they are able to tackle new challenges posed by technology.
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