数字化影响下业务流程管理市场的形成

N. Dashchenko
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The purpose of this article is to study the management of business processes under the influence of digitalization and the formation of the business process market. This goal made it possible to form the following tasks: to analyze the basis of types of business processes; determine the impact of digitalization on specific types of business processes; to investigate the formation of the business process management market; consider the growth dynamics of the global business process management market; form the segmentation of the business process management market according to various characteristics; determine the further directions of the formation of the business process management market.Research results. The article defines the following types of business processes: main (main), service (auxiliary), management (managing), development processes. The impact of digitization on the main types of business processes was analyzed, namely, the following are subject to digitalization: the main business processes are where the processes of creating product value are established; servicing business processes, where additional value creation processes occur; managers (managers) allow management of information and personnel; development processes - creation of additional value (value). 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引用次数: 0

摘要

时事性。数字化影响下的全球化进程和不断变化的优先事项影响到经济和创业活动的所有领域。企业活动包括形成业务流程,这些流程也需要在上述现象的影响下进行根本改变。业务流程的形成需要对其进行明确的管理,因为正是这些流程创造了提高生产力和降低生产成本的潜力。业务流程的管理要求它们适应技术的快速变化、人工智能的出现和发展、工作流程的自动化以及所有业务流程的平台化。目标和任务。本文的目的是研究数字化影响下的业务流程管理和业务流程市场的形成。这一目标使形成以下任务成为可能:分析业务流程类型的基础;确定数字化对特定类型业务流程的影响;考察业务流程管理市场的形成;考虑全球业务流程管理市场的增长动态;根据各种特点形成业务流程管理市场的细分;确定业务流程管理市场形成的进一步方向。研究的结果。本文定义了以下类型的业务流程:主要(主要)、服务(辅助)、管理(管理)、开发流程。分析了数字化对主要业务流程类型的影响,即:主要业务流程是建立创造产品价值的流程的地方;为业务流程提供服务,在业务流程中出现附加价值创造过程;管理人员(经理)允许对信息和人员进行管理;开发过程——创造附加价值(价值)。作者认为,在全球普遍数字化转型的影响下,业务流程的数字化分为以下几个阶段:数据和信息的数字化;业务流程变更;节约资源;实施单独的操作、任务、子流程;数字转换。本文考察了业务流程管理市场形成的标志,即:选择的自由、国家的有限作用、成熟程度、经济关系的集合、主体和客体的存在、不同所有制形式、自由竞争、参与者的整合、价格机制、制度灵活性等。业务流程管理市场的细分是根据以下特点形成的:按组件划分;通过部署;的决定;按最终消费者所属行业分类;geographyConclusion。科学文章为业务流程管理市场的形成确定了进一步的方向,可以归结为:软件(网络物理系统的影响)业务流程管理向新一代业务流程的平台化转变;业务流程管理合作伙伴正在为使用新一代平台的可互操作工作开发一类新的现成动态应用程序;业务流程管理与人工智能和机器人技术的集成,需要自动化所有业务流程,以减少错误,并根据最终用户不断变化的需求改进信息技术。
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FORMATION OF THE BUSINESS PROCESS MANAGEMENT MARKET UNDER THE INFLUENCE OF DIGITALIZATION
Topicality. Globalization processes and changing priorities under the influence of digitalization affect all spheres of the economy and entrepreneurial activity. Entrepreneurial activity consists in the formation of business processes, which also require fundamental changes under the influence of the phenomena outlined above. The formation of business processes requires a clear management of them, since it is the processes that create the potential for increasing productivity and reducing production costs.The management of business processes requires their adaptation to rapid changes in technologies, the emergence and development of artificial intelligence, the automation of work processes, and the platformization of all business processes.Aim and tasks. The purpose of this article is to study the management of business processes under the influence of digitalization and the formation of the business process market. This goal made it possible to form the following tasks: to analyze the basis of types of business processes; determine the impact of digitalization on specific types of business processes; to investigate the formation of the business process management market; consider the growth dynamics of the global business process management market; form the segmentation of the business process management market according to various characteristics; determine the further directions of the formation of the business process management market.Research results. The article defines the following types of business processes: main (main), service (auxiliary), management (managing), development processes. The impact of digitization on the main types of business processes was analyzed, namely, the following are subject to digitalization: the main business processes are where the processes of creating product value are established; servicing business processes, where additional value creation processes occur; managers (managers) allow management of information and personnel; development processes - creation of additional value (value). The author considered the following stages of digitization of business processes under the influence of general digital transformations in the world: digitization of data and information; change of business processes; saving resources; implementation of separate operations, tasks, sub-processes; digital transformation.The paper examines the signs of the formation of the business process management market, namely: freedom of choice, limited role of the state, level of maturity, set of economic relations, presence of subjects and objects, different forms of ownership, free competition, integration of participants, price mechanisms, system flexibility, etc. The segmentation of the business process management market was formed according to the following characteristics: by components; by deployment; by decisions; by industries of final consumers; by geographyConclusion. Scientific articles define further directions for the formation of the business process management market, which can be attributed to: software (influence of cyber-physical systems) business process management turns into the platformization of new generation business processes; business process management partners are developing a new class of ready-made dynamic applications for interoperable work using a new generation platform; integration of business process management with artificial intelligence and robotics technologies, the need to automate all business processes to reduce errors and improve information technologies based on the ever-changing needs of end users.
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