快递:从车轮到餐点:衡量微流动性对餐厅需求的影响

IF 5.1 1区 管理学 Q1 BUSINESS Journal of Marketing Research Pub Date : 2023-05-16 DOI:10.1177/00222437231179021
Kyeong-Il Kim, D. McCarthy
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引用次数: 1

摘要

近年来,无桩共享微型交通服务大幅增长,但它们对消费者需求的影响在很大程度上仍未得到研究。作者估计了这个市场中最大和增长最快的部分——无桩电动滑板车(“escooter”)共享行业——如何影响当地经济中最大的部分之一——餐饮业的支出。研究人员使用了覆盖美国98个城市391家公司的数据,发现在一个城市引入电动滑板车会显著影响餐馆的支出,电动滑板车用户的支出增加了约5.2%,在2018年夏季首次允许电动滑板车运营的所有城市,每年的支出至少增加1130万美元。影响因餐厅类别而异,对快餐店消费的积极影响更强,对坐式餐厅消费的积极影响更弱。电动滑板车的进入对那些历史收入较高、价格较低的公司影响更大。它有助于从潜在客户中发现新的餐厅,并从已经获得的客户中重复业务。
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EXPRESS: Wheels to Meals: Measuring the Impact of Micromobility on Restaurant Demand
Dockless shared micromobility services have grown substantially in recent years, but their impact upon consumer demand has remained largely unstudied. The authors estimate how the largest and fastest growing segment of this market – the dockless electric scooter (‘escooter’) sharing industry – impacts spending in one of the largest segments of the local economy, the restaurant industry. Using data covering 391 companies in 98 U.S. cities, the authors find that the introduction of e-scooters in a city significantly impacts restaurant spending, increasing spending by approximately 5.2% for e-scooter users, driving incremental spending of at least $11.3 million annually across all cities that first allowed e-scooters to operate over summer 2018. Impact varies by restaurant subcategory, with a stronger positive effect upon fast food restaurant spending, and a weaker effect upon sitdown restaurant spending. E-scooter entry has a larger impact upon companies with higher historical revenues selling at lower prices. It facilitates discovery of new restaurants from prospective customers and repeat business from already-acquired customers.
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来源期刊
CiteScore
10.30
自引率
6.60%
发文量
79
期刊介绍: JMR is written for those academics and practitioners of marketing research who need to be in the forefront of the profession and in possession of the industry"s cutting-edge information. JMR publishes articles representing the entire spectrum of research in marketing. The editorial content is peer-reviewed by an expert panel of leading academics. Articles address the concepts, methods, and applications of marketing research that present new techniques for solving marketing problems; contribute to marketing knowledge based on the use of experimental, descriptive, or analytical techniques; and review and comment on the developments and concepts in related fields that have a bearing on the research industry and its practices.
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