Fourth industrial revolution (4IR): librarians' perceptions encompass the art of thinking skill

PurposeThe world is moving toward a new industrial revolution period where digital technology has achieved unprecedented developments. The industrial revolution (IR) is a subcategory of the fourth industrial revolution (4IR). This paper aims to discuss the 4IR technologies from the perspective of librarians. It investigates the perceptions of librarians about the 4IR.Design/methodology/approachThe study was conducted in the Malaysian academic libraries. A set of eight open-ended questions were designed to investigate the challenges, barriers and business case to encompass the art of thinking skills in information technology (IT) and operational technology (OT). The participants were a group of librarians' working in the 4IR with a glimpse of the transformation toward smart libraries. Four librarians' answered the blurred line and fill the gap between life as a librarian and technology as the cutting edge of industry development.FindingsThe findings of this study on the 4IR as a global business–library industry exposed that the technological advancements and development process of information system (IS) has incorporated the most advanced and innovative technologies which have influenced librarians' perceptions, thinking skill and mindset. This study proposes IS enablers and librarians to take measures to cope with the 4IR.Originality/valueThis study is unique in the sense that it is the foremost research on 4IR from the perspective of Malaysian librarians'.