人际冲突的传递调解效应:人际沟通与职场越轨行为的关系

Q2 Social Sciences Journal of Content, Community and Communication Pub Date : 2023-06-30 DOI:10.31620/jccc.06.23/08

Sandeep Singh, Shivinder Phoolka, Monita Mago, R. Bala

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引用次数: 0

摘要

本研究旨在探讨人际冲突在人际沟通与职场越轨之间的中介作用。这项研究的样本是233名医生，他们来自三个城市（昌迪加尔、莫哈利和潘奇库拉）的医院。使用标准化量表项目测量人际沟通（IC）、人际冲突（IPC）和工作场所偏差（WPD）变量。在本研究中，PLS-SEM被用来检验这些假设。研究发现，人际冲突与人际交往呈显著负相关，与工作场所越轨行为呈显著正相关。此外，研究结果表明，人际冲突显著间接影响人际沟通与工作场所越轨之间的关系。最后，讨论了研究的意义和未来的范围。

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Linking Interpersonal Communication with Workplace Deviance through Transmittal Mediation Effect of Interpersonal Conflict

This study aims to find the mediation effect of interpersonal conflict between the relation of interpersonal communication and workplace deviance. The sample of the study was 233 doctors, selected from hospitals in tri-city (Chandigarh, Mohali, and Panchkula). Interpersonal communication (IC), interpersonal conflict (IPC), and workplace deviance (WPD) variables were measured using standardized scale items. In the study, PLS-SEM was used to test the hypotheses. It was found that interpersonal conflict was specifically correlated adversely with interpersonal communication and favourably with workplace deviance. Further, the findings showed that interpersonal conflict significantly indirectly affected the relationship between interpersonal communication and workplace deviance. Finally, the implications and future scope of research were discussed.

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来源期刊

Journal of Content, Community and Communication Social Sciences-Communication

CiteScore

2.90

自引率

0.00%

发文量

期刊介绍： Amity School of Communication, AUMP, Gwalior is publishing a bi-annual referred and peer-reviewed journal named “Journal of Content, Community & Communication”. The Journal of Content, Community & Communication aims at delving into inquiry into and providing a forum for discussion pertaining to contemporary communication issues within wider social, economic, cultural and technological contexts. The journal promotes analyzing contemporary communication issues in new light and research. It will aim at bringing to the surface, innovative ways of research to initiate a dialogue on an array of subject matters in the field of communication theory and practice. The journal will engage in a wide range of themes in the media studies, digital media, and communication management among others.