结合fsQCA和PLS-SEM评估投保人对人寿保险理赔的态度

IF 7.1 3区 管理学 Q1 BUSINESS European Research on Management and Business Economics Pub Date : 2023-05-01 DOI:10.1016/j.iedeen.2023.100220
Jorge De Andrés-Sánchez , Laura González-Vila Puchades
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引用次数: 1

摘要

寿险结算(LSs)在尚未建立的国家可以被视为一种新颖和创新的金融资产。本文旨在通过评估各种变量来评估这些国家的保单持有人对参与LSs的态度(ATT):绩效预期(PE),预期轻松度(EE),社会影响(SI),感知道德问题(EP),以及可能从这种类型的交易中产生的不良情绪(BF)。为了实现这一目标,对西班牙89名拥有广泛金融和保险知识的个人进行了问卷调查。数据分析以模糊集定性比较分析(fsQCA)为基础,辅以偏最小二乘-结构方程模型(PLS-SEM)。fsQCA结果能够识别与接受或拒绝保单相关的保单持有人配置文件。同时,PLS-SEM提供了对每个变量对ATT影响的净强度和统计显著性的见解。在方法上,本研究表明,fsQCA在为后续PLS-SEM估计构建可靠而简洁的框架方面具有价值。本研究的一个重要的现实意义是PE和SI之间的相互作用在LS市场的成功发展中的重要性。财务顾问对这些协议的积极看法成为市场增长的关键因素。此外,研究表明,EP和BF对LSs抗性有显著影响。
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Combining fsQCA and PLS-SEM to assess policyholders’ attitude towards life settlements

Life settlements (LSs) can be considered a novel and innovative financial asset in countries where they are not yet established. This paper aims to assess the attitude (ATT) of policyholders towards participating in LSs in such countries by evaluating various variables: performance expectancy (PE), expected easiness (EE), social influence (SI), perceived ethical problems (EP), and bad feelings (BF) that may arise from this type of transaction. To achieve this goal, a questionnaire was administered to 89 individuals in Spain who possessed extensive knowledge of financial and insurance matters. The data analysis employed fuzzy set qualitative comparative analysis (fsQCA) as the basis, supplemented by partial least squares-structural equation modelling (PLS-SEM). The fsQCA results enabled the identification of policyholder profiles associated with the acceptance or rejection of LSs. Meanwhile, PLS-SEM provided insights into the net strength and statistical significance of the impact of each variable on ATT. Methodologically, this study demonstrates that fsQCA is valuable in constructing a reliable and concise framework for subsequent PLS-SEM estimation. A significant practical implication of this research is the importance of the interaction between PE and SI in the successful development of LS markets. A positive perception of financial advisors regarding these agreements emerges as a crucial factor in market growth. Moreover, the study reveals that EP and BF may significantly influence resistance towards LSs.

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来源期刊
CiteScore
11.70
自引率
3.40%
发文量
30
审稿时长
50 weeks
期刊介绍: European Research on Management and Business Economics (ERMBE) was born in 1995 as Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE). The journal is published by the European Academy of Management and Business Economics (AEDEM) under this new title since 2016, it was indexed in SCOPUS in 2012 and in Thomson Reuters Emerging Sources Citation Index in 2015. From the beginning, the aim of the Journal is to foster academic research by publishing original research articles that meet the highest analytical standards, and provide new insights that contribute and spread the business management knowledge
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