社交机器人的出现:为技术添加物理性和能动性

IF 3.7 3区 管理学 Q2 BUSINESS Journal of Engineering and Technology Management Pub Date : 2022-07-01 DOI:10.1016/j.jengtecman.2022.101703
John P. Ulhøi , Sladjana Nørskov
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引用次数: 2

摘要

这篇透视论文讨论了数字化的一个特殊案例,即社交机器人。为机器人添加社会物理和代理属性可能会引发新的组织和工作动态。尽管市场对机器人相关和更广泛的跨学科领域有着很高的期望和兴趣,但机器人技术在领先的管理领域却很少受到关注,从而在现有的高影响力管理文献中留下了空白。本文试图通过讨论机器人的商业相关性,并通过确定社交机器人在现实生活中的三个主要角色来填补这一空白。这些角色为未来和严谨的研究设定了方向。实际和政策影响确定了一些与决策者有关的问题,他们试图塑造和引导机器人的发展和实施。
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The emergence of social robots: Adding physicality and agency to technology

This Perspective Paper discusses a special case of digitalization, namely social robots. Adding sociophysical and agentic properties to robots is likely to trigger new organizational and work dynamics. Despite high market expectations and increasing interest in robotics-related and broader interdisciplinary outlets, robotic technologies have attracted surprisingly little attention in the leading management outlets, thus leaving a gap in existing high-impact management literature. This paper tries to fill in some of this void by discussing the commercial relevance of robotics and by identifying three main roles that social robots fulfill in real-life organizations. These roles set the directions for future and rigorous studies. Practical and policy implications identify some concerns relevant for decision-makers who seek to shape and steer robotics development and implementation.

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来源期刊
CiteScore
8.00
自引率
6.20%
发文量
29
审稿时长
>12 weeks
期刊介绍: The Journal of Engineering and Technology Management (JET-M) is an international scholarly refereed research journal which aims to promote the theory and practice of technology, innovation, and engineering management. The journal links engineering, science, and management disciplines. It addresses the issues involved in the planning, development, and implementation of technological capabilities to shape and accomplish the strategic and operational objectives of an organization. It covers not only R&D management, but also the entire spectrum of managerial concerns in technology-based organizations. This includes issues relating to new product development, human resource management, innovation process management, project management, technological fusion, marketing, technological forecasting and strategic planning. The journal provides an interface between technology and other corporate functions, such as R&D, marketing, manufacturing and administration. Its ultimate goal is to make a profound contribution to theory development, research and practice by serving as a leading forum for the publication of scholarly research on all aspects of technology, innovation, and engineering management.
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