太多的爱会杀死你:群体情感意识的发展和作用

IF 1.6 Q3 MANAGEMENT Team Performance Management Pub Date : 2020-02-28 DOI:10.1108/tpm-07-2019-0081
S. Boroș, D. Vîrgă
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引用次数: 3

摘要

本文旨在通过将群体情绪意识定义为一种紧急状态,以提高概念化和测量的清晰度。作者通过两项研究探索了这种状态的出现,这两项研究旨在探索涌现现象的四个特征(全球、激进新颖、连贯和直指)(Waller et al., 2016)。在研究1中,作者在实验环境中探讨了组成效应(团队成员对其个人情绪意识能力的自我认知)和群体规范对情绪意识的影响下,群体情绪意识和调节作为突现状态的形成。研究2使用实验设计来探索基于团队成员之间先前二元互动的群体情感意识的预先存在期望如何防止项目团队中的冲突升级(从任务冲突到关系冲突)。个体对成员自身能力的认知与群体规范在群体情感意识的产生中相互作用。群体情绪调节只有在最优的突发群体情绪意识水平下才能发展;建立情感意识规范的群体弥补了其成员的低意识,并制定了与由情感意识个体组成的群体同样有效的监管策略。然而,个人意识倾向和外显意识规范的结合阻碍了监管策略的发展。群体情绪意识(作为一种发达状态和一种期望)减少了任务升级为关系冲突。为探索涌现的四个特征而设计,使我们对群体情感意识是如何产生和运作的有了新的见解。太多的意识会造成伤害,而情感群体的期望有能力塑造现实。这些发现对组织中情感意识的培训具有重要意义。
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Too much love will kill you: the development and function of group emotional awareness
This paper aims to enhance clarity for the conceptualization and measurement of group emotional awareness by defining it as an emergent state. The authors explore the emergence of this state through two studies designed to explore the four characteristics (global, radically novel, coherent and ostensive) of emergent phenomena (Waller et al., 2016).,In Study 1, the authors explore in an experimental setting the formation of group emotional awareness and regulation as emergent states as a result of compositional effects (team members’ self-perceptions of their individual emotional awareness capabilities) and group norms regarding emotional awareness. Study 2 uses an experimental design to explore how pre-existing expectations of group emotional awareness, based on previous dyadic interactions between team members, can prevent conflict escalation (from task to relationship conflict) in project teams.,Individual perceptions of members’ own abilities and group norms interact in the emergence of group emotional awareness. Group emotion regulation can develop only under an optimal level of emergent group emotional awareness; groups that build emotional awareness norms compensate for their members’ low awareness and develop equally efficient regulatory strategies as groups formed of emotionally aware individuals. However, the conjunction of personal propensity towards awareness and explicit awareness norms blocks the development of regulatory strategies. Group emotional awareness (both as a developed state and as an expectation) reduces the escalation of task to relationship conflict.,Designing for the exploration of the four characteristics of emergence allowed us to gain new insights about how group emotional awareness emerges and operates too much awareness can hurt, and affective group expectations have the power to shape reality. These findings have strong implications for practitioners’ training of emotional awareness in organizations.
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来源期刊
CiteScore
3.40
自引率
29.40%
发文量
28
期刊介绍: This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.
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