Construct Maritime Safety Culture to Reduce Risk Occurrence Through Implement of Balanced Scorecard

This study aims to assess navigation safety by enhancing maritime management based on balanced scorecard (BSC). Although the International Safety Management Regulations and the Ship Safety Management System have safety related definitions and provide standard safety regulations, but lack effective management processes. This study used path analysis and regression analysis to analyze the safety outcomes relationship among organization safety culture, work condition, and framework condition sectors. In this study, 173 valid sample questionnaires were collected to answer the influence of organizational culture, working environment, service process, and framework conditions on ship navigation safety. The suggestions mentioned expect to establish a maritime management-based BSC that could pave the way for the application of maritime safety around the organization culture. Safety management is an important part of organization management process. The purpose of safety management is to prevent accidents, so organizations need to develop, plan, implement, and track risks related to personal, environmental, or property safety in order to minimize risks. The rapid development of China’s economy has promoted the increase of economic, trade, and ship navigation between Taiwan and Chinese mainland, and the number of ships in Taiwan and other countries has also increased. Maritime transportation plays a significant role in the integrated transportation system, especially in international trade system. Safety is a crucial factor due to the fact that various accidents like ship collisions and groundings often result in great economic loss, fatalities, and the environmental contamination. This information shows that Taiwan plays a key maritime role in Asia and the world. Previously, several frameworks for assessing the effects of organizational aspects on risk or safety have been published within different domains (Embrey 1992; Pate-Cornell & Murphy 1996; Oien 2001; Roelen et al. 2003; Mohaghegh et al. 2009) and in the maritime transportation field (Trucco et al. 2008). However, these have not addressed the navigation safety process management through systematic concepts and empirical study, they only emphasized the reducing risk on the maritime safety.