{"title":"警察谈判代表应该要求与处于危机中的人“交谈”还是“交谈”?选词与克服对对话建议的抵制","authors":"R. Sikveland, E. Stokoe","doi":"10.1080/08351813.2020.1785770","DOIUrl":null,"url":null,"abstract":"ABSTRACT This article explores whether and how word selection makes some proposals easier to resist than others. Fourteen cases (31 hours) of UK-based police crisis negotiation were analyzed exploring (a) how negotiators use the verbs talk or speak when proposing “dialogue,” and (b) to what extent the strength of resistance of persons in crisis toward the proposals may be attributed to this word selection. We found that persons in crisis were more likely to overtly reject proposals formulated with talk compared to speak. And while negotiators used both talk/speak when proposing dialogue, negotiators and persons in crisis associated talk with more evaluative stances toward dialogue compared to speak. This article has implications for the study of word selection in interaction and for crisis negotiation and other professions where “talk” is promoted as the solution. Data in British English.","PeriodicalId":51484,"journal":{"name":"Research on Language and Social Interaction","volume":null,"pages":null},"PeriodicalIF":3.0000,"publicationDate":"2020-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/08351813.2020.1785770","citationCount":"11","resultStr":"{\"title\":\"Should Police Negotiators Ask to “Talk” or “Speak” to Persons in Crisis? Word Selection and Overcoming Resistance to Dialogue Proposals\",\"authors\":\"R. Sikveland, E. Stokoe\",\"doi\":\"10.1080/08351813.2020.1785770\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"ABSTRACT This article explores whether and how word selection makes some proposals easier to resist than others. Fourteen cases (31 hours) of UK-based police crisis negotiation were analyzed exploring (a) how negotiators use the verbs talk or speak when proposing “dialogue,” and (b) to what extent the strength of resistance of persons in crisis toward the proposals may be attributed to this word selection. We found that persons in crisis were more likely to overtly reject proposals formulated with talk compared to speak. And while negotiators used both talk/speak when proposing dialogue, negotiators and persons in crisis associated talk with more evaluative stances toward dialogue compared to speak. This article has implications for the study of word selection in interaction and for crisis negotiation and other professions where “talk” is promoted as the solution. Data in British English.\",\"PeriodicalId\":51484,\"journal\":{\"name\":\"Research on Language and Social Interaction\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":3.0000,\"publicationDate\":\"2020-07-02\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1080/08351813.2020.1785770\",\"citationCount\":\"11\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Research on Language and Social Interaction\",\"FirstCategoryId\":\"98\",\"ListUrlMain\":\"https://doi.org/10.1080/08351813.2020.1785770\",\"RegionNum\":1,\"RegionCategory\":\"文学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"COMMUNICATION\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Research on Language and Social Interaction","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1080/08351813.2020.1785770","RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}
Should Police Negotiators Ask to “Talk” or “Speak” to Persons in Crisis? Word Selection and Overcoming Resistance to Dialogue Proposals
ABSTRACT This article explores whether and how word selection makes some proposals easier to resist than others. Fourteen cases (31 hours) of UK-based police crisis negotiation were analyzed exploring (a) how negotiators use the verbs talk or speak when proposing “dialogue,” and (b) to what extent the strength of resistance of persons in crisis toward the proposals may be attributed to this word selection. We found that persons in crisis were more likely to overtly reject proposals formulated with talk compared to speak. And while negotiators used both talk/speak when proposing dialogue, negotiators and persons in crisis associated talk with more evaluative stances toward dialogue compared to speak. This article has implications for the study of word selection in interaction and for crisis negotiation and other professions where “talk” is promoted as the solution. Data in British English.
期刊介绍:
The journal publishes the highest quality empirical and theoretical research bearing on language as it is used in interaction. Researchers in communication, discourse analysis, conversation analysis, linguistic anthropology and ethnography are likely to be the most active contributors, but we welcome submission of articles from the broad range of interaction researchers. Published papers will normally involve the close analysis of naturally-occurring interaction. The journal is also open to theoretical essays, and to quantitative studies where these are tied closely to the results of naturalistic observation.