基于价值共创理念的“互联网+”情景下的医患关系探讨

Yingchun Peng
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摘要

由于“互联网+医疗”的出现,传统的医患关系正面临着变化,主要是患者对医疗服务的话语权上升。本文基于医疗卫生系统利益共同体和价值共同体的研究假设,以及价值共同生产理论。在此基础上,探讨如何理解医疗群体、患者群体和网络群体的利益,分析影响医患关系的利益联动机制,建立医患价值创造的设计流程和医患合作机制。在各方利益得到合理实现的基础上,才能有效地促进医患互动关系的有效建立,实现各方利益的互惠。关键词:医患关系;“互联网+”;价值合作生产;利益的要求;病人参与
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Discussion on the doctor-patient relationship under the " Internet+ " scenario based on the concept of value co-production
Thanks to the advent of " Internet+ medical care" , the conventional doctor-patient relationship is facing changes, mostly the rise of patients′ say in healthcare services.This paper is based on a research hypothesis of the community of interests and value community in the healthcare system as well as a theory of value co-production.On such basis, the author explored how to understand the interests of the medical, patient, and network groups, analyzed the interest linkage mechanism affecting the relationship between doctors and patients, and established the design process of creating doctor-patient value and the cooperation mechanism between doctors and patients.Upon a reasonable realization of the interests of all parties, the effective establishment of an interactive relationship between doctors and patients and the mutual benefit of the interests of all parties should be effectively promoted. Key words: Doctor-patient relationship; "Internet+ "; Value co-production; Interest demands; Patient participation
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