{"title":"探索产品设计的隐藏潜力以降低供应链风险","authors":"F. Ciccullo, M. Pero, M. Caridi","doi":"10.1504/IJECRM.2017.086753","DOIUrl":null,"url":null,"abstract":"Although it is well known that product design affects supply chain management, much less has been written about whether and how product design affects supply chain risk management. This research gap brought us to study the following research questions: which new product development (NPD) practices can mitigate supply chain risk? And how? Based on seven exploratory case studies, we found that four categories of NPD practices, as well as product modularity, are effective supply chain risk mitigation levers. Moreover, we found that the conjoint adoption of NPD practices and product features (i.e. 'bundles') has a synergistic effect on supply chain risk mitigation.","PeriodicalId":39480,"journal":{"name":"International Journal of Electronic Customer Relationship Management","volume":"11 1","pages":"66-93"},"PeriodicalIF":0.0000,"publicationDate":"2017-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1504/IJECRM.2017.086753","citationCount":"2","resultStr":"{\"title\":\"Exploring the hidden potential of product design to mitigate supply chain risk\",\"authors\":\"F. Ciccullo, M. Pero, M. Caridi\",\"doi\":\"10.1504/IJECRM.2017.086753\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Although it is well known that product design affects supply chain management, much less has been written about whether and how product design affects supply chain risk management. This research gap brought us to study the following research questions: which new product development (NPD) practices can mitigate supply chain risk? And how? Based on seven exploratory case studies, we found that four categories of NPD practices, as well as product modularity, are effective supply chain risk mitigation levers. Moreover, we found that the conjoint adoption of NPD practices and product features (i.e. 'bundles') has a synergistic effect on supply chain risk mitigation.\",\"PeriodicalId\":39480,\"journal\":{\"name\":\"International Journal of Electronic Customer Relationship Management\",\"volume\":\"11 1\",\"pages\":\"66-93\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2017-09-27\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1504/IJECRM.2017.086753\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal of Electronic Customer Relationship Management\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1504/IJECRM.2017.086753\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"Business, Management and Accounting\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Electronic Customer Relationship Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/IJECRM.2017.086753","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
Exploring the hidden potential of product design to mitigate supply chain risk
Although it is well known that product design affects supply chain management, much less has been written about whether and how product design affects supply chain risk management. This research gap brought us to study the following research questions: which new product development (NPD) practices can mitigate supply chain risk? And how? Based on seven exploratory case studies, we found that four categories of NPD practices, as well as product modularity, are effective supply chain risk mitigation levers. Moreover, we found that the conjoint adoption of NPD practices and product features (i.e. 'bundles') has a synergistic effect on supply chain risk mitigation.
期刊介绍:
The aim of IJECRM is to provide an international forum and refereed reference in the field of electronic customer relationship management (ECRM). It also addresses the interaction, collaboration, partnership and cooperation between small and medium sized enterprises (SMEs) and larger enterprises in a customer relationship. More innovative analysis and better understanding of the complexity involved in a customer relationship are essential in today''s global businesses. Therefore, manuscripts offering theoretical, conceptual, and practical contributions for ECRM are encouraged. Topics covered include: -Electronic customer relationship management (ECRM) -CRM strategy, marketing, technology and software -Custom marketing and sales management -Customer lifetime value, loyalty, satisfaction, behaviour, databases -Issues for implementing CRM systems/solutions for CRM problems -Tools for capturing customer information, managing/sharing customer data -Partner relationship management, strategic alliances/ partnerships -Business to business market (B2B), business to consumer market (B2C) -Enterprise resource planning (ERP) -Supply chain dynamics and uncertainty, supplier relationship management (SRM) -E-commerce customer relationships on the internet -Supply chain management, channel management, demand chain management -Manufacturing, logistics and information technology/systems -Supplier and distribution networks, international issues -Performance measurement/indicators, research, modelling