COVID-19背景下危机管理团队在公共行政中的关键作用

IF 1.1 Q4 MANAGEMENT Polish Journal of Management Studies Pub Date : 2022-06-01 DOI:10.17512/pjms.2022.25.1.07
M. Bsoul-Kopowska, Aleksandra Skrabacz, Jarosław Rodzik
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引用次数: 0

摘要

本文的目的是找到主要研究问题的答案,即新冠肺炎大流行如何影响危机管理团队的运作以及如何解决危机。使用了以下附属问题:省、区和市危机管理小组的组成和工作模式是什么,在疫情之前和期间,小组会议的频率是多少,小组在应对疫情期间遇到了什么问题,以及未来应该做些什么来改进他们的工作?理论部分讨论了与危机管理及其评估过程有关的问题。实证部分介绍了自己的研究方法及其结果。本研究于2018年至2021年对选定的公共机构单位进行。调查问卷通过电子邮件发送给公共行政机构,发送到上述机构网站上提供的安全和危机管理部门或危机管理中心的地址。这篇文章的作者主要旨在了解与危机管理团队活动有关的选定的、最重要的问题,而不是定量衡量其运作的具体参数。这就是为什么对来自整个波兰的省级危机管理小组进行定性研究的原因。随机选择一个省,对贫困危机管理小组的运作进行定性分析。然后,从上述省中随机选择了一个省,即Słupsk poviat,对其中在该地区运作的社区危机管理小组进行了检查。研究结果表明,没有必要在危机管理小组运作的地区一级(省、省和社区)对其运作进行根本性的改变。新冠肺炎大流行改变了团队的工作模式,从固定到远程,这在未来可以用于解决其他非军事危机。通过评估这些团队的效率,可以看出它们在省级层面发挥的作用最好。基于所进行的研究,作者提出了改善危机管理团队运作的假设。这篇文章中讨论的问题对于专门从事危机管理的理论家和实践者来说都是有趣的。©2022,捷克理工大学。保留所有权利。
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THE CRUCIAL ROLE OF CRISIS MANAGEMENT TEAMS IN PUBLIC ADMINISTRATION IN THE CONTEXT OF COVID-19
The aim of the article is to find an answer to the main research problem, how the covid-19 pandemic affected the functioning of crisis management teams and on the way to its solution. The following subsidiary questions were used: What is the composition and mode of work of provincial, district and municipal crisis management teams, with what frequency were the meetings of the teams held in the period before and during the pandemic, what problems the teams encountered during the counteraction to the pandemic, and what should be done to improve their work in the future? The theoretical part discusses issues related to crisis management and its evaluation process. The empirical part presents the methodology of own research and its results. The presented study was conducted on selected units of public institutions from 2018 to 2021. The questionnaires were sent to public administration bodies by e-mail, to the addresses of security and crisis management departments or crisis management centers provided on the websites of the above institutions. The authors of this article aimed primarily to learn about selected, most important issues concerning the activities of crisis management teams rather than to quantitatively measure specific parameters of their functioning. That is why crisis management teams functioning on the level of voivodships from the whole of Poland were subjected to qualitative research. One voivodship was randomly chosen to make a qualitative analysis of the functioning of poviat crisis management teams. Then one poviat from the above-mentioned voivodship, i.e. Słupsk poviat, was randomly chosen, of which the communal crisis management teams functioning in that area were examined. The research results showed that there is no need to introduce radical changes in the functioning of crisis management teams at the territorial levels of their functioning (voivodship, poviat and commune). Pandemic covid-19 modified the mode of work of teams from stationary to remote, which in the future can be used in solving other non-military crises. Assessing the efficiency of the teams, it can be indicated that they function best at the provincial level. Based on the conducted research, the authors presented postulates to improve the functioning of crisis management teams. The issues discussed in the article can be interesting for both theoreticians and practitioners specializing in crisis management. © 2022, Czestochowa University of Technology. All rights reserved.
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来源期刊
CiteScore
3.30
自引率
6.70%
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期刊介绍: The journal is edited by international management practitioners and academicians. It is a double blind peer reviewed international academic journal that publishes scientific research papers from various disciplines related to Management.
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