基于精细化管理的临床护理岗位分类模型的构建

Anlie Cai, Zhengjun Bao, Jianghong Tan, Yan Tian, Lang Wang, H. Yan, Hongbin Huang, Juan Li
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引用次数: 0

摘要

目的建立并实现临床护理岗位分类的计算模型。方法在2018年10月至12月期间,筛选医院护士长作为顾问,采用德尔菲法确定指标,并从护理工作量、工作质量、患者满意度和护理夜班次数等方面进行权重分配。结合HIS数据,构建了临床护理岗位分类的计算模型,将临床护理单位划分为不同的类别和级别。结果经过两轮专家咨询,确定了82个护理工作项目,确定了目标权重分配,范围从0.80到6.14。根据建立的计算模型和HIS数据,将临床科室护理岗位划分为6级3类,实现了临床护理岗位分类的准确管理。结论建立的计算模型科学严谨,为护士绩效管理的动态化和人力资源的合理配置提供了科学依据。为准确的护理管理提供了有益的参考。关键词:医院管理;护理岗位;精细化管理;模型;德尔菲法
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Construction of the model of clinical nursing post classification based on delicacy management
Objective To construct and implement a calculation model of clinical nursing post classification. Methods Between October to December 2018, head nurses of the hospital were screened as consultants, and Delphi method was used to determine the indicators, while the weights were assigned from the aspects of nursing workload, work quality, patient satisfaction and number of nursing night shifts. Combined with HIS data, the calculation model of clinical nursing post classification was constructed to classify clinical nursing units into different categories and levels. Results After two rounds of expert enquiry, 82 nursing work items were identified and the objective weight assignment was determined ranging from 0.80 to16.14. According to the established calculation model and HIS data, nursing posts in clinical departments were classified into 6 levels and 3 categories, and the accurate management of clinical nursing post classification was achieved. Conclusions The construction of a calculation model is scientific and rigorous, which provides a scientific basis for dynamic nurse performance management and rational allocation of human resources. In addition, it provides a useful reference for accurate nursing management. Key words: Hospital administration; Nursing post; Delicacy management; Models; Delphi method
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