{"title":"一个积极主动的方法来证明无缝访问电子资源","authors":"Smita Joshipura, Pam Cipkowski","doi":"10.1080/0361526X.2022.2018210","DOIUrl":null,"url":null,"abstract":"ABSTRACT This presentation illustrated a proactive approach carried out by the Electronic Resources Management (ERM) team at the Arizona State University (ASU) Library, which resulted in a reduction in the volume of tickets from users. The discussion included details about the systematic process of handling various e-resource projects carried out by the team, challenges encountered, and recommendations to assist institutions in providing uninterrupted access of e-resources to their library users.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"82 1","pages":"23 - 26"},"PeriodicalIF":0.0000,"publicationDate":"2022-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"A Proactive Approach towards Proving Seamless Access to E-Resources\",\"authors\":\"Smita Joshipura, Pam Cipkowski\",\"doi\":\"10.1080/0361526X.2022.2018210\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"ABSTRACT This presentation illustrated a proactive approach carried out by the Electronic Resources Management (ERM) team at the Arizona State University (ASU) Library, which resulted in a reduction in the volume of tickets from users. The discussion included details about the systematic process of handling various e-resource projects carried out by the team, challenges encountered, and recommendations to assist institutions in providing uninterrupted access of e-resources to their library users.\",\"PeriodicalId\":39557,\"journal\":{\"name\":\"Serials Librarian\",\"volume\":\"82 1\",\"pages\":\"23 - 26\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-03-10\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Serials Librarian\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/0361526X.2022.2018210\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Serials Librarian","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/0361526X.2022.2018210","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
A Proactive Approach towards Proving Seamless Access to E-Resources
ABSTRACT This presentation illustrated a proactive approach carried out by the Electronic Resources Management (ERM) team at the Arizona State University (ASU) Library, which resulted in a reduction in the volume of tickets from users. The discussion included details about the systematic process of handling various e-resource projects carried out by the team, challenges encountered, and recommendations to assist institutions in providing uninterrupted access of e-resources to their library users.
期刊介绍：
The Serials Librarian is an international journal covering all aspects of the management of serials and other continuing resources in any format—print, electronic, etc.—ranging from their publication, to their abstracting and indexing by commercial services, and their collection and processing by libraries. The journal provides a forum for discussion and innovation for all those involved in the serials information chain, but especially for librarians and other library staff, be they in a single (continuing resources) department or in collection development, acquisitions, cataloging/metadata, or information technology departments.
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