系统质量、用户满意度与公民持续使用意愿的实证研究

IF 0.5 Q4 BUSINESS International Journal of Business Pub Date : 2020-10-31 DOI:10.33642/ijbass.v6n10p1
Wei Sun, Xiaojuan Zhang
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引用次数: 0

摘要

本文旨在从系统质量和用户满意度的复合视角探讨公民持续使用电子政务意愿的影响因素。为此,笔者首先以信息系统成功模型(Information System Success Model, ISS)和信息系统延续模型(Information System continuity Model, IS)为理论基础,构建了本研究的概念模型,并利用SPSS数据分析工具和AMOS结构方程建模对其进行验证。
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System quality, users’ satisfaction, and citizens’ continuous intention to use e-government: an empirical study
This paper aims to investigate the factors influencing citizens’ continuous intention to use e-government from a composite perspective of system quality and users’ satisfaction. For this purpose, the authors first employed Information System Success(ISS) Model and Information system(IS) Continuance Model as theoretical bases to construct a conceptual model for this research and further validated it with the SPSS data analysis tool and AMOS structural equation modeling.
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期刊介绍: The Journal will serve and provide a forum for exchange of ideas among business executives and academicians concerned with global business and economic issues. With the rapid evolution of corporate business from international to global in recent years, general business has been one of the areas of greatest added complexity and concern for corporate managers. It is no longer sufficient for the corporate manager to limit his/her study simply to the domestic aspects of general business. Almost every single topic that can be studied in general business now has global dimensions that are equally important. As such, practitioners and academicians, each with a unique perspective on global business, must go beyond the presently limited sharing of information and ideas. The Journal will be an academic journal combining academic inquiry and informed business practices. It will publish empirical, analytical, review, and survey articles, as well as case studies related to all areas of global business and economics. A sentiment often expressed by practitioners is that academic research in general may not be addressing the most relevant questions in the real world. To bridge some gaps in our knowledge of the real world, the Journal is thereby willing to sponsor a field research (such as surveys, in-depth interviews, on-site studies, etc.). It is fair to say that the Journal will publish high-quality applied-research papers. Nevertheless, studies that test important theoretical works and shed additional light on the issue with some business implications will also be solicited.
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